Corporate Travel Consultan

vor 6 Monaten

Eschborn, Deutschland American Express Global Business Travel Vollzeit

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

Was wir uns wünschen- Wir suchen dringend Verstärkung für unser Implant bei unserem Kunden GIZ (DEUTSCHE GESELLSCHAFT FÜR INTERNATIONALE ZUSAMMENARBEIT (GIZ) GMBH))
- am Standort Eschborn oder Bonn zum nächstmöglichen Zeitpunkt. Der Arbeitsplatz ist im Hause unseres Kunden in Präsenz. Wir betreuen von unserem Standort den Kunden in Deutschland und der ganzen Welt.
- Der Kunde GIZ leistet unter anderem Entwicklungshilfe und macht die Welt zu einem besseren Ort. Somit kannst auch du ein Teil dieses Prozesses werden.
- Es erwartet dich eine angenehme Atmosphäre, liebe Kollegen und abwechslungsreiche Aufgaben
- Folgende Tätigkeiten gehören u.a. zu dieser Position:

- Serviceorientierte und fachlich versierte Beratung der Firmenkunden bezüglich aller Anfragen und geforderten Reisen unter Beachtung der unterschiedlichen Reiserichtlinien und Compliance-Bestimmungen Buchung der gewünschten Reisen ( Flug, Bahn, Hotel, Mietwagen) soweit möglich über START/ AMADEUS, Internet und weitere Travel Counselor Buchungstools Betreuung dieser eingehenden Kundenanfragen per Telefon, Fax, E-Mail Beratung zu Einreise
- und Visabestimmungen sowie Visabeschaffung Ausfertigung der Reisedokumente sowie der Rechnungen und Gutschriften Bearbeitung von Refunds aller nicht in Anspruch genommenen Reisedokumente Bearbeitung von Reklamationen Administrative Arbeiten wie Erstellung von Abrechnungen (BSP, DB, GKA, etc.), Reconciliation (ADM/ ACM, DB) Bearbeitung von nachträglichen Kundenanfragen (Rechnungskopien, Abrechnungsdifferenzen u. ä.) Queuebearbeitung Erstellung und Pflege der Kundenprofile Wenn Sie folgende Qualifikationen erfüllen, freuen wir uns auf Deine Bewerbung:

- Abschluss als Reiseverkehrskauffrau/-mann (gerne auch kurz vor dem Abschluss), oder vergleichbarer Abschluss im Reisebereich Berufserfahrung im Firmendienst eines Vollreisebüros Fundierte, fachliche Kenntnisse wie IATA, DB sowie der wichtigen Anbieter wie Airlines, Hotelketten, Autovermietungen Sehr gute START/Amadeus-Kenntnisse Teamfähigkeit, Aufgeschlossenheit
- Service
- und Qualitätsbewußtsein
- Leistungsbereitschaft, Belastbarkeit sowie Verantwortungsfreudigkeit Bereitschaft zur aktiven Teilnahme an Weiterbildungsmaßnahmen Gute Englisch
- und Deutschkenntnisse in Wort und Schrift

Location

Germany - Eschborn - HAMMARSKJÖLD

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.-
- We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.- Wellbeing resources to support mental and emotional health for you and your immediate family.- And much more

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult

GBT Recruitment Privacy Statement

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