(Senior) UX Researcher
vor 5 Monaten
About the opportunity
We are on the lookout for a **(Senior) UX Researcher (all genders)** to join our Logistics Product team on our journey to always deliver amazing experiences.
Logistics is the engine that ensures orders get to restaurants and food to customers. It is at the heart of bringing hot delicious meals to customers in the fastest possible way. We build mobile apps, products for riders, vendors, internal products’ users as well as dispatchers, planners and support teams.
- Conduct in-depth exploratory user research and analysis to understand user needs, motivations, and pain points. Employing both quantitative and qualitative methodologies.
- Plan and execute user research studies, including observations, interviews, usability testing, surveys, and other methods as required.
- Develop and maintain detailed research documentation, such as research plans, shareable insight, data repositories, and summary reports.
- Analyze and synthesize research data to derive actionable insights and recommendations, guiding decision-making processes effectively.
- Collaborate closely with cross-functional teams to ensure alignment of research objectives with business needs, and translate research findings into design principles and user-centered solutions in collaboration with UX designers and product managers.
- Lead initiatives to streamline research operations and optimize processes for enhanced efficiency and effectiveness, including establishing user recruitment processes across different regions.
- Continuously enhance the practice of UX research within the organization, fostering a user-driven culture and influencing stakeholders at various levels.
- Stay abreast of industry trends and best practices in UX research, contributing innovative ideas to refine user approaches and internal knowledge.
What you need to be successful
- Proficiency in tools like Hotjar, Maze or similar research tools is preferred, with experience in Figma and Confluence considered advantageous
- More than 5 years of experience in tech research or a related field.
- Proficiency in both qualitative and quantitative research methodologies.
- Strong analytical skills with ability to interpret complex data sets, connecting user insights, problems, or needs to long and short term business goals
- Demonstrated experience in technology research operations, ideally with a global product, knowledge of when, why, and how to implement UX guidance effectively.
- Excellent planning, prioritization, and time-management skills. capable of driving the research roadmap and executing various studies independently. Delivers high-value research in dynamic environments by consistently meeting deadlines.
- Ability to develop and implement streamlined research processes and workflows, including recruitment, repository, and research influencing practices
- Familiarity with research management tools and platforms for recruitment and repository management.
- Capable of managing multiple work streams in a fast-paced, changing environment.
- Excellent written and verbal communication skills.
- Fluency in English required.
**Nice to have**
- Experience working in a fast-paced environment, across multiple platforms and/or markets is a huge plus.
Who we are
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
What's in it for you
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
- _ Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week_
- _ We offer 27 days holiday with an extra day on 2nd and 3rd year of service_
- _ Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape_
- _ Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy_
- _ Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan_
- _ Look up and go for it. We will support you in developing yourself and your career: 1.000 € Educational Budget, Language Courses, Parental Support_
- _ The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Online Canteen, Corpora
-
Senior UX Researcher
vor 1 Monat
Berlin, Berlin, Deutschland AVIV Group VollzeitJob Title: Senior UX ResearcherAbout the Role:We are seeking a highly skilled Senior UX Researcher to join our team at AVIV Group. As a Senior UX Researcher, you will be responsible for planning and executing all phases of research projects, with a focus on qualitative research with our users looking to buy or rent real estate.Key Responsibilities:Plan and...
-
Senior UX Researcher
vor 1 Monat
Berlin, Berlin, Deutschland AVIV Group VollzeitJob Title: Senior UX ResearcherAbout the Role:We are seeking a highly skilled Senior UX Researcher to join our team at AVIV Group. As a Senior UX Researcher, you will be responsible for planning and executing all phases of research projects, with a focus on qualitative research with our users looking to buy or rent real estate.Key Responsibilities:Plan and...
-
Senior UX Researcher
vor 4 Wochen
Berlin, Berlin, Deutschland AVIV Group VollzeitJob Title: Senior UX ResearcherAbout the Role:We are seeking a highly skilled Senior UX Researcher to join our team at AVIV Group. As a key member of our research team, you will be responsible for planning and executing research projects, working closely with product designers, product managers, and other stakeholders to ensure that our products meet the...
-
(Senior) UX Designer in
vor 6 Monaten
Berlin, Deutschland (Senior) UX Designer*in (dmw) VollzeitWir suchen Verstärkung in den Bereichen UX-Research und Konzeption. Das Business unserer Kunden soll florieren. Du fühlst dich für diese Mission berufen? Wir bieten Dir die Möglichkeit, Deine Expertise dafür einzusetzen. Wenn Dein Lebensmittelpunkt nicht in Berlin liegt kannst Du in dieser Stelle gerne full-remote arbeiten. **DETAILS**: - Berlin -...
-
Senior UX Researcher
vor 5 Monaten
Berlin, Deutschland Fosanis GmbH Vollzeit**In a nutshell**: We are looking for an experienced UX Researcher to join our team. As a core member of the Product team, you will join a dynamic environment and work with cross-functional teams to help drive user satisfaction, engagement and retention. Your work will increase the user lifetime value for Mika as a business and so improve the user experience...
-
Senior UX Researcher
vor 5 Monaten
Berlin, Deutschland Avaloq VollzeitCompany Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...
-
UX Researcher
vor 5 Monaten
Berlin, Deutschland Ergosign GmbH VollzeitDeine Aufgaben Als UX Researcher berätst und unterstützt du Kunden verschiedener Branchen und Größen bei allen Themen des User Research, der UX-Evaluation und der Validierung. Dein Antrieb ist es, Bedürfnisse, Motivationen und Herausforderungen von Nutzenden zu identifizieren und Nutzungsanforderungen abzuleiten. Du bist sicher in der Planung...
-
Senior UX Researcher
vor 6 Monaten
Berlin, Deutschland AVIV Group VollzeitCompany Description You'll be joining one of the world’s largest privately owned real estate tech companies and a subsidiary of Axel Springer. Our mission is to unlock everyone’s perfect place! You'll work across some of Europe’s best known digital real estate brands including: Meilleurs Agents, Groupe SeLoger, Immoweb, Immowelt, Housell and...
-
Senior UX Researcher
vor 4 Monaten
Berlin, Deutschland AVIV Group VollzeitJob Description What we are looking for: You plan and execute all phases of a research project, with a focus on qualitative research with our users looking to buy or rent real estate You select and conduct the right research method for foundational, strategic or tactical research questions You develop strategic frameworks to help foster a broad...
-
Senior UX Researcher
vor 5 Monaten
Berlin, Deutschland Monta Vollzeit**We are on the lookout for a talented Senior UX Researcher.** Join our B2B Product & Engineering team in Copenhagen or Berlin. As a UX Researcher at Monta, you will collaborate closely with product managers, designers, and engineers across multiple squads both in person and remotely! You will own and drive the research phase of our projects and will...
-
UX Researcher
vor 4 Wochen
Berlin, Berlin, Deutschland SHERPANY VollzeitAbout SherpanySherpany is a leading provider of meeting management software, with a mission to create a world where every meeting counts. Founded in 2011, the company has grown to serve over 400 European companies and 12,000 decision-makers, aiming to make business meetings more productive and increase corporate success.Job DescriptionWe are seeking a highly...
-
UX Researcher
vor 4 Wochen
Berlin, Berlin, Deutschland SHERPANY VollzeitAbout the RoleSherpany is a leading provider of meeting management software, aiming to create a world where every meeting counts. As a UX Researcher, you will be part of a dynamic team that drives innovation and growth.Key ResponsibilitiesConduct UX research projects, working closely with the CX and UX teams;Gain experience in customer-facing activities,...
-
UX Researcher
vor 3 Wochen
Berlin, Berlin, Deutschland SHERPANY VollzeitSherpany, the Swiss market leader for meeting management software, is seeking a UX Researcher to join its team. As a UX Researcher, you will be responsible for planning, conducting, and analyzing UX/CX research projects in a software company. You will work closely with the CX and UX team to gain experience in speaking to customers and marketing/sales related...
-
UX Researcher
vor 1 Monat
Berlin, Berlin, Deutschland SHERPANY VollzeitAbout SherpanySherpany is the Swiss market leader for meeting management software, dedicated to creating a world where every meeting counts. With over 400 European companies and 12,000 decision-makers using our platform, we strive to make business meetings more productive and increase corporate success.Job DescriptionWe are seeking a highly motivated UX...
-
UX Researcher
vor 1 Monat
Berlin, Berlin, Deutschland SHERPANY VollzeitAbout SherpanySherpany is the Swiss market leader for meeting management software, dedicated to creating a world where every meeting counts. With over 400 European companies and 12,000 decision-makers using our platform, we strive to make business meetings more productive and increase corporate success.Job DescriptionWe are seeking a highly motivated UX...
-
UX Researcher
vor 5 Monaten
Berlin, Deutschland Wargaming Vollzeit**Job Overview**: Wargaming is looking for a passionate Researcher experienced in UX research to join our team. You will work directly with games teams in speaking up for the player and having the opportunity to influence the development of our products. You will use a variety of methods that you consider the best fit based on your expertise, research...
-
(Senior) UX Researcher
vor 5 Monaten
Berlin, Deutschland Delivery Hero Vollzeit**Company Description** As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our...
-
Senior UX Designer
vor 3 Wochen
Berlin, Berlin, Deutschland Aroundhome VollzeitAufgabenWir suchen eine/n Senior UX Designer/in, um mit Begeisterung und Engagement an der Gestaltung einer erstklassigen User Experience zu arbeiten.Als Senior UX Designer/in übernimmst Du die Verantwortung für die nutzerzentrierte Gestaltung von User Interfaces für neue sowie bestehende Produkte.Dein Fokus liegt auf der Optimierung unserer digitalen...
-
Senior UX Designer
vor 4 Wochen
Berlin, Berlin, Deutschland Aroundhome VollzeitJob DescriptionJob Title: Senior UX DesignerJob Summary:We are seeking a talented Senior UX Designer to join our team at Aroundhome. As a Senior UX Designer, you will be responsible for designing user-centered experiences for our digital products. You will work closely with our product management, engineering, and user research teams to create innovative...
-
Senior UX Designer
vor 4 Wochen
Berlin, Berlin, Deutschland Aroundhome VollzeitJob DescriptionJob Title: Senior UX DesignerJob Summary:We are seeking a talented Senior UX Designer to join our team at Aroundhome. As a Senior UX Designer, you will be responsible for designing user-centered experiences for our digital products. You will work closely with our product management, engineering, and user research teams to create innovative...
