Infrastructure Specialist for Service Operation

vor 7 Monaten


Regensburg, Deutschland I. K. Hofmann GmbH Vollzeit

Infrastructure Specialist for Service Operation Center in Vollzeit (w/m/d)

Wir suchen Sie - Ab sofort, in Vollzeit für ein erfolgreichen IT-Dienstleister in 93049 Regensburg.

**Ihre Benefits**:

- Schneller und unkomplizierter Einstieg
- Übertarifliche Bezahlung
- Lohnsteigerung durch tarifliche Branchenzuschläge
- Weitere Zusatzleistungen und optionale Zulagen
- Urlaubs
- und Weihnachtsgeld
- Chance auf Übernahme durch unsere Kunden
- Anstellung in einem unbefristeten Arbeitsverhältnis

**Ihre Aufgaben**:

- Übernahme des 2nd Level Remote Supports für unsere Vertragskunden
- Analyse komplexer Störungen in der Kundeninfrastruktur sowie die Behebung der Ursachen
- IT-Administration und Weiterentwicklung von Kundenumgebungen, beispielsweise im Bereich von Server, Storage, Backup, Netzwerk, Virtualisierung, Microsoft-Serverumgebungen
- Remote Support und Übernahme von Projekten
- Dokumentation der Tätigkeiten in der internen KnowledgeBase und dem Ticketsystem
- Arbeitszeiten: Mo-Fr von 8:00 bis 17:00 Uhr

**Ihre Qualifikationen**:

- Projekterfahrung oder mehrjährige Berufserfahrung im 2nd Level Support mit IT-Datacenterinfrastrukturen
- fundiertes IT-Basiswissen und der Wille sich mit neuen Themen zu beschäftigen
- sehr gute Kenntnisse in mindestens zwei der genannten Bereiche: Storage, Virtualisierung, Backuplösungen, Netzwerk, Microsoftinfrastruktur (AD, Exchange, Windows-Server, Azure, O365 usw.) oder Citrix XenDesktop
- selbstständiges, konzeptionelles, prozessorientiertes und strukturiertes Arbeiten
- Bereitschaft für Vor
- Ort
- Einsätze beim Kunden und zur Übernahme von Projekten

**Ihr Kontakt zu Hofmann**:
Wir freuen uns, bald von Ihnen zu hören



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