UX Researcher

Sonar’s industry-leading solution enables developers and development teams to write clean code and remediate existing code organically, so they can focus on the work they love and maximize the value they generate for businesses. Its open source and commercial solutions - SonarLint, SonarCloud, and SonarQube - support 30 programming languages. Trusted by more than 400,000 organizations globally, Sonar is considered integral to delivering better software.

In 2021 we introduced the UX Research role inside the UX Team at SonarSource. We are now looking for research professionals to grow this area of expertise and deliver more research insights to the product teams, helping us develop data-informed experiences. We’re looking for someone able to drive both quantitative and qualitative research, but with a special emphasis on user analytics.

This position will be appealing to someone ready to face big and exciting challenges. We need a best-in-class user experience to sustain rapid growth in user adoption and retention. You will play a key role in the team by identifying creative approaches and solutions to user research, and help us build a desirable experience for SonarSource products.

**On a daily basis, you will**:

- Establish UX research practices to inform, lead, and support the development of new features and the continuous improvement of existing ones
- Take the lead and conduct in-depth research studies
- Collaborate with others to work towards the vision for UX Research, take efforts to increase the awareness, impact of research and manage research roadmap
- Participate in building our analytics dashboards, and identify patterns in user behaviours based on quantitative data.
- Prioritize research effort on topics based on roadmaps and stakeholder input
- Participate in defining team and product objectives, contribute to design decisions with research-based evidence
- Train Sonarsourcers in user research methodologies

**The qualifications and skills you will demonstrate**:

- 3-5 years professional experience practicing UX research and integrating it into product driven organization
- A BSc in a design research-related field such as statistics, marketing, social sciences, experimental psychology, human factors, design or the equivalent
- Success at advocating and involving a range of people into the research process
- Strong written and oral communication skills
- Excellent planning and organizational skills, able to manage multiple competing priorities and work autonomously
- Comfortable with agile practices and principles
- Lifelong learner, curious to explore new approaches

**Nice to haves**:

- Complex enterprise software experience, and/or Developer tool industry experience
- Basic knowledge of programming, understanding of our highly technical audience
- Passion for Open-Source
- A background in Product Design, with the ability to use design tools and methodologies
- An MA/MS or Ph.D. in a design research-related field such as statistics, marketing, social sciences, experimental psychology, human factors, design or the equivalent is preferred but not required

**Why you will love it here**
- Safe work culture - we value respect, kindness, and the right to fail.
- Flexible hours - we schedule our days in order to be effective at work, while also being able to enjoy life’s important moments.
- Great people - we value people skills as much as technical skills and strive to keep things friendly and laid back. Still, that does not prevent us to be passionate leaders in our domains. Our 300+ SonarSourcers from 33 different nationalities can relate
- Work-life balance - keeping a healthy work-life balance is important. This is why we have a hybrid work policy and some people prefer working some days from home.
- Always keep learning - in an ever-changing industry, learning new skills is a must, and we're happy to help our team to acquire them.

**What we do**

Sonar was started by a team of developers that wanted to change the way code is built in an agile development process. The company was created to develop the open-source tool SonarQube, which is now the standard in code quality management with over 350,000 instances deployed today. Every day we are focused on solving developers’ next big problem.

**Who we are**

At Sonar we believe in people, excellence, and delivery. We’re a team of problem solvers and overachievers who seek out others who are also passionate and relentless in their respective missions. We want to work with people who are ready to fasten their seat belts and be part of an incredible ride. We work hard not because we’re told to, but because we genuinely love what we do and do what we love. If there’s one main message we want you to remember about us, it’s that we push others to be best in class at whatever they do: choose your battle, innovate, take risks, and lead change. Join us; we’ll be smarter and stronger together.