Publishing Support Specialist

vor 2 Monaten


BerlinTempelhof, Deutschland EBSCO Information Services GmbH Vollzeit

_**“Transforming lives by providing relevant and reliable information when, where, and how people need it.”**_

**EBSCO Information Services **is a leading international provider of information and management solutions. As an agency, we sell printed and electronic journals and e-books, our own full-text and reference databases as well as customised software solutions that provide a user-friendly research interface for your own media collection.

Our customers are libraries and information offices of universities, research institutions, hospitals and companies worldwide. We are a family-run, internationally orientated company and have been on the market for over 77 years.

**Your Tasks**
- First contact for publishers from the Benelux region
- Solution-oriented collaboration with our European offices and teams in the USA
- Handling inquiries regarding orders, invoices, account statements, and payments
- Resolving complex complaints related to magazine subscriptions (print and digital)

**Your Qualifications**
- Completed qualification, ideally in the commercial or library sector
- Proficient in MS Office; experience with databases is a plus
- High motivation to learn new systems
- Initiative, solution-oriented mindset, and quick comprehension
- Accurate and reliable work with a good understanding of numbers
- Very good Dutch language skills, as well as good German and English skills, both spoken and written

**Our benefits**
- Individual on-the-job training and further qualification opportunities
- Allowance for public travel expenses
- Allowance for an asset-based benefit after 6 months with the company
- Flexible working hours and option for hybrid home office after induction

**Contact**
- Please note:_

We at EBSCO welcome you regardless of your origin, religion, gender, age or sexual orientation. Even if you have a disability, our doors are wide open to you.

We look forward to getting to know you personally and to shaping a successful future together with you

Sprache:

- Niederländisch (Erforderlich)
- Deutsch (Wünschenswert)
- Englisch (Erforderlich)

Work Location: In person

Expected Start Date: 01/11/2024


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