(Expat) Customer Service Representative for Asia

vor 3 Monaten

Hanau am Main, Deutschland Europcell GmbH Vollzeit

**Your mission**:

- Independent, structured processing of worldwide commercial transactions
- Order processing (prep. of purchase orders, order confirmations, customs clearance documents, shipping documents and invoices).
- You are the direct contact person for our domestic and foreign business partners.
- You are in daily intensive contact with customers, suppliers, agents, and your contact person in the sales department.
- You support the sales department in the processing and initiation of purchase and sales transactions.

**Your profile**:

- Completed commercial apprenticeship - preferably in freight forwarding or foreign trade - or comparable University degree.
- Professional experience in the import and/or export business
- Good written and spoken Mandarin and English
- Service-oriented way of working
- A quick perception, analytical thinking as well as a structured and precise way of working
- Enjoy a new challenge and the daily cooperation with customers, suppliers, agents, etc.
- Happy to work in a team.
- Willing to conduct the training in our German Head Office (2-3 months) at the beginning of the employment.

**Why us?**:

- A permanent employment contract in a growing medium-sized and highly international company
- An open and people focused culture and short decision-making-processes.
- Regular employee meetings and events
- Detailed training with professional and personal development opportunities
- Varied tasks and room for own ideas
- Your re-location to Hong Kong or Shanghai will be supported

**About us**:
**Europcell **is one of the leading international trading companies in the pulp and paper industry. Our employees are the foundation of our success, as they speak the language of our customers and suppliers and understand their needs. We are present with our own representatives in 20 countries of the world and serve our business partner in more than 80 countries. We grow in a profitable and sustainable way. Per annum, we sell more than 1 million tons of paper and pulp. Do you want to join our success story?

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