Part Time

vor 1 Woche


Berlin, Deutschland Beds & Bars Vollzeit

We’re all work and all play - combining a fun-filled, social work environment with professional development and fulfilment.

**Your role**
To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customer.

**Company Perks**
- 50% off stays at our accommodation
- 50% off all food
- 50% off all drinks
- Bespoke Training Program
- E-Learning Program
- Partnered with License Trade Charity
- up to £1000 cash rewards for finding new employees.
- Regular incentives

**Recognition schemes**
- €100 for employee of the Month
- €250 for employee of the Quarter
- €2000 for employee of the Year
- Extensive Training and Development
- Equal tips for all staff (chef, bartender)
- Wicked incentives run centrally (last prize was a €1000 for staff party and €1000 for t-shirt design)

**Essential requirements**
You must:

- Be eligible or have all necessary documentation in which to be legally employed in Berlin, Germany.
- All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country.
- Have a up to date/active bank account in your own name.
- Be able to converse in English and basic German.
- Have a fixed place of residence and live within a reasonable travelling distance of the site.
- Anmeldung (address registration)
- German Tax ID.
- German Health Insurance.

**Main responsibilities**

**Providing a brilliant experience for our customers**
- A timely set up and filling the Hostel Breakfast
- Setting up for the day of trade and controlling the atmosphere.
- Clean up and dishes.
- Serving guests coffee, drinks, breakfast items, lunch etc
- Waiting tables.
- Preparations for the next shift.
- Accepting deliveries.
- Keeping the cellar and stoarge areas tidy and up to standard.
- Deliver excellent customer service, always.
- Serve and present beverages, quickly and efficiently, meeting our standards and specs.
- Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times.
- Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience
- Contribute towards creating a welcoming environment.
- Make customers aware of offers on our great food and drink range.
- Check back regularly during food service to ensure customer satisfaction.
- Learn the skill sets of up-selling and practice them on every sale you make.
- Provide fast, friendly, and charismatic table service.
- Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety.

**Maintaining Controls and Standards**
- Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager.
- Always adhere to all company policies and procedures.
- Always adhere to local licencing laws regarding responsible and correct service of alcohol
- Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times.
- Conduct regular security checks throughout the day and report any security issues to line manager
- Provide reports, as required, for housekeepers and management.
- Always adhere to all company policies and procedures.
- Maintain excellent knowledge of all company and site-specific Health and Safety procedures.
- Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities

**Contributing ideas to help develop an innovate business.**
- Be involved and contribute at team meetings.
- Carry out instructions given by the management team and head office.

**Development**
- Maintain personal knowledge by completing in-house training within the given timelines.
- Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist.



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