Junior Implementation Specialist

vor 2 Wochen

Frankfurt am Main, Deutschland RLDatix Vollzeit

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

Germany is a key growth market for RLDatix, with 60 employees, over 700 customers and 3 strategically located offices across the country. We are actively investing in our German operations to further strengthen our service offerings and expand our presence. As an Account Manager/Consultant, you will become an integral part of our mission to improve healthcare safety and quality in Germany and beyond:
**Your responsibilities**:
You will play an important role in the implementation of RLDatix software products in German hospitals. Your tasks will include
- Team work and independent project management, maintenance of our software products and follow-up support
- Creating and implementing customer-specific solutions
- Implementation, installation and documentation of our software solutions
- Contact person for customers

**Who we are looking for**:

- ability to work independently
- Professional demeanor and good interpersonal skills in dealing with both customers and colleagues
- Initiative, excellent self-organization, assertiveness and flexibility.
- A background in implementing software projects (HR software) OR in Payroll processing, ideally in the healthcare sector, would be advantageous
- Problem solver mentality
- German language level of C1 as a minimum
- Good written and spoken English skills

**What we offer**:
At RLDatix you will be part of a dynamic team contributing to a global leader in health security. We offer:

- An important role in supporting customers, contributing directly to improving safety and quality in the healthcare sector.
- Flexible working hours and the option to work remotely to support your work-life balance.
- A collaborative, supportive work culture with flat hierarchies and fast decision-making.
- An experienced mentor who will support you during the induction process and ensure a smooth transition into our team.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.

**Who we are looking for**:

- Degree in IT, computer science, business informatics, a related field or equivalent IT training.
- Strong conceptual and analytical skills and the ability to work independently.
- Professional demeanor and good interpersonal skills in dealing with both customers and colleagues
- Initiative, excellent self-organization, assertiveness and flexibility.
- Willingness to visit our customers in Germany on a regular basis
- A background in implementing software projects (HR software) in the healthcare sector would be advantageous
- Experience in conducting user workshops (planning, leading and taking minutes of meetings)
- Experience in conducting product training, both one-on-one and in small groups
- Problem-solver mentality
- Good written and spoken German and English skills

**NOTE: Please provide your CVs in English, thank you.

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