Technical Support Specialist
Vor 3 Tagen
***We are currently recruiting for a**
**Technical Support Specialist (M/F/d) LSMS**
**Location: Bremen**:
**Discover Impactful Work**:
**With annual revenues exceeding $700M and over 1000 employees worldwide, Life Sciences Mass Spectrometry (LSMS) offers customers a complete range of high-end analytical instruments and software services that support customers within proteomics, clinical research, forensic toxicology, pharmaceutical, biotech, food safety, and environmental market segments.**
**Key Tasks and Responsibilities**:
- Create and disseminate important factory and field information critical to product or field service problems, with efforts that support improvements in products and services, corrective action, or cost reductions
- Identify gaps in the current support systems and develop or improve and implement customer-centric solutions for current and future products
- Develop, create documentation for existing and future products and maintain existing documentation following GDP (Good Documentation Practice)
**Key to Success**:
**Education**
- Minimum MS degree in Chemistry, Biology, Physics or related field; PhD Degree preferred
**Experience**
**Knowledge, Skills, Abilities**
- Excellent analytical capability with strong attention to detail and knowledge about the most common workflows
Outstanding problem solving and interpersonal skills especially dealing with customers face-to-face
- Self-motivated, strong customer service oriented
**What we Offer**:
- Employment with an innovative, future-oriented organisation
- Outstanding career and development prospects
- Company pension scheme and other fringe benefits
- Exciting company culture which stands for integrity, intensity, involvement and innovation
**Our Mission is to enable our customers to make the world healthier, cleaner and safer.**
**At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission.**
**#StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.**
**Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.**:
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