After Sales/tech Support
vor 4 Monaten
**Quality Control & After Sales Service (M/F/d)**
Welcome to FS.COM - your expert for future-oriented fiber optic products and network solutions As a leading global supplier of IT infrastructure products, we stand for innovation, professionalism and a dynamic corporate culture. With more than 1,000 employees at locations around the globe, we are a partner to medium-sized companies through to international corporations.
**Why work for us?**
In an environment full of opportunities and prospects, we offer you the chance to advance your career. For our European headquarters in Karlsfeld, we are looking for you as a talent in an international environment in our company.
FS.COM is expanding and offers interesting opportunities for professional development in an innovative, professional and motivated environment. We are therefore looking for support in the area of **Aftersale Quality Control Associate** for our location in Karlsfeld (Dachau) as soon as possible.
**Essential Functions**:
- Conducting product inspections & test per FS.COM standard and sampling requirement
- Document, compile, and report product inspection result.
- Collaborate with QA department in Headquarters to seek out root cause of a QC inspection failure and offer improvement suggestion
- Understanding quality problems where customers are not highly satisfied through RMA test procedure
- Supporting our team for Technical support & After sale support
- Communication through internal interfaces with purchasing department and product department
**You come with**:
- Confident and fluent communication in Chinese & English, German is a plus.
- Ideally knowledge in Optical communication & Networking
- Ideally relevant work experience in Telecommunication industry (as QC inspector, After sale technician, or Technical support)
- Ability to understand technical problems
- Drive to constantly learn new things and commitment to have impact on overall product quality
- High motivation and autonomous working mode
- Pro-active attitude, detail oriented and strong integrity
- Good knowledge of Office software
**What we offer**:
- Active support in visa matters
- Flat hierarchies and a positive working environment in a fast-growing international company
- Christmas Money and a monthly performance-related bonus
- 25 Days of holiday
- Fast promotion opportunities
- Detailed and comprehensive training for the job
- _________________________________
**飞速创新德国子公司FS.COM GmbH售后品质专员**
飞速创新技术股份有限公司成立于2009年，是专注于高速通信方案解决和服务的国家高新技术企业. 飞速(FS)在中国，美国、德国、英国、澳大利亚、新加坡、俄罗斯建立仓储和服务中心，为全球用户提供本地化服务, 用户遍及全球200多个国家和地区。因公司发展需要，飞速创新德国子公司FS.COM GmbH诚招售后品质专员一名。
**岗位职责**:
1. 完成售后及售前产品质量检测
2. 录入及整理产品质量检测结果
3. 与总部品控部门协作分析产品质量问题
4. 协助客服为客户提供技术支持/售后支持
**岗位要求**
- 工科背景本科及以上学历，电子，通信及计算机专业优先
- 中文/英语可作为工作语言，德语流利优先
- 有光纤及网络通信领域工作经验优先
- 责任心强，认真踏实有耐心，具有较好的学习能力，沟通能力及团队合作精神
- 熟练使用基本办公软件
工作地点 慕尼黑 Karlsfeld
全职，_每周工作时间40小时_
- 欢迎投递中德文简历至_
请注明岗位Aftersale Quality Control Associate
Art der Stelle: Festanstellung
Arbeitszeiten:
- 8-Stunden-Schicht
Arbeitsort: Vor Ort
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