Ekam Epharma

Requisition ID
- 27
- Job Family 1- E-Commerce
- Country 1- Germany
- Location 1- Hybrid
- About us
- **Cooper Consumer Health** is a leading European consumer healthcare player that develops, produces, and distributes a diverse range of OTC (over-the-counter) products with strong brands such as Valdispert, Oenobiol, Excilor, Vitascorbol, Lashyle and many more.

With a presence in seven countries, we supply more than 80,000 independent pharmacists, e-commerce players, wholesalers, drugstores, and hospitals, generating around €600m in revenue.

Headquartered in Paris and with almost 1,000 employees, we take an entrepreneurial approach with strong local accountability. Our ‘global-local’ culture and bias towards action allow us to operate with agility and speed.

At **Cooper Consumer Health**, we are driven by our mission to help people improve their own health and wellbeing using effective selfcare solutions. We rely on our talented employees to achieve this, empowering them to take ownership of their work, think outside the box and challenge the status quo to drive innovation. We value a culture of respect, transparency, and inclusivity, where everyone is treated with dignity and fairness.
- Job description 1
- **Summary**:
The ePharma Key Account Manager (eKAM) will be responsible for the full activation of the brand in a local and international level managing key accounts, maintaining a long term relationship and maximizing sales opportunities within them.

**Key Responsibilities**:

- Lead the entire business related to ePharma with a strong focus on top 10 e-pharmacy players in DE
- Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
- Lead the full activation of the brands on e-pharmacy
- Strategic lead of these accounts in other countries with focus on ShopApotheke and Zur Rose Group.
- Define and execute the portfolio for the channel out of the Cooper CH and Viatris portfolio.
- Deliver company targets, analyzing performance and potential, taking appropriate actions to secure profitable business.
- Focusing on growing and developing existing clients, together with generating new business
- Act as the key interface between the customer and all relevant divisions especially eCom Activation and the brand marketing team.

**Experience profile**:

- Strong experience in Account Management and/or e-pharma and display an attitude that is key to success.
- Experience in Pharma is a big plus.
- Strong account management and relationship building skills.
- Experience of managing major national and international accounts at head office level.
- Highly self-motivated.
- Strong experience on gaining new clients.
- Experience managing a wide portfolio of products.
- Experience in digital activation.

**Competencies**:

- ** Communication Skills**: Strong verbal and written communication skills are essential for managing relationships with key accounts and effectively conveying the value of the company’s products.
- ** Strategic Thinking**: The ability to develop strategic plans for account management, including identifying opportunities for growth and addressing potential challenges.
- ** Customer Service**: Excellent customer service skills, including the ability to respond to customer inquiries and concerns in a timely and professional manner.
- ** Negotiation Skills**: Proficiency in negotiation, with the ability to secure the best possible terms for the company while maintaining strong relationships with clients.
- ** Analytical Skills**: Strong analytical skills to interpret sales data and market trends, and to develop strategies based on these insights.
- ** Product Knowledge**: In-depth knowledge of the company’s products and the ability to articulate their benefits and uses to clients.