Client Advisor

vor 5 Monaten

Munich, Deutschland Burberry Vollzeit

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.**JOB PURPOSE**
- The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.- Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.- As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.**RESPONSIBILITIES**
- SERVICE AND SALES- Meet and exceed individual and store sales and other commercial KPIs- Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction- Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling- Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.- Be efficient in following-up and delivering after-sales services to our clients- Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required- Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines- Foster team work and a positive work climate- CLIENT ENGAGEMENT- Build meaningful relationships with Clients- Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.- Capture new luxury clients to grow the individual and store client book with a commercial objective mindset- Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests**PERSONAL PROFILE**
- A proven track record in delivering sales and exceeding targets- Previous experience in Clientelling- A strong interest in fashion, art and culture- Strong product knowledge and good understanding of store retail operations- Understanding of competitor products- Experience in working as part of a team- Fluent in local language; English proficiency is desirable- Other language knowledge is desirable- Demonstrates Confidence, Curiosity, Conviction, and Care- Enjoys being part of a team- Energetic, Pro-active and self-motivated- Detail-oriented and creative with a passion for selling- Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels- Results driven and commercial mindset- Flexible, collaborative and adaptable approach to work**MEASURES OF SUCCESS**
- Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR)- Service targets (Guest Experience, Net promoter score)- New client acquisition (conversion and retention)- Number of appointments held on a monthly basis

  • Client Advisor

    vor 5 Monaten

    Munich, Deutschland BURBERRY Vollzeit

    Land **:Deutschland** Bundesland **:Bayern** Stadt **:MÜNCHEN** Berufsfelder **:Einzelhandel** Vertragsform **:Festanstellung** Arbeitszeit **:Vollzeit** Berufserfahrung **:weniger als 2 Jahre** **Stellenbeschreibung**: Burberry is a British luxury brand, headquartered in London. **INTRODUCTION** At Burberry, we believe creativity opens spaces. Our...

  • Client Advisor

    vor 4 Wochen

    Munich, Bayern, Deutschland 360 TALENT LONDON Vollzeit

    About Us360 Talent is a high-end retail recruitment firm providing strategic solutions to connect high-calibre candidates with Fashion, Beauty, and Lifestyle brands across global markets.Job DescriptionWe are seeking a skilled Client Advisor to join our team in Munich, Central Area. As a Client Advisor, you will be responsible for providing exceptional...

  • Client Advisor

    vor 4 Wochen

    Munich, Bayern, Deutschland 360 TALENT LONDON Vollzeit

    About Us360 Talent is a high-end retail recruitment firm providing strategic solutions to connect high-calibre candidates with Fashion, Beauty, and Lifestyle brands across global markets.Job DescriptionWe are seeking a skilled Client Advisor to join our team in Munich, Central Area. As a Client Advisor, you will be responsible for providing exceptional...

  • Client Advisor

    vor 5 Monaten

    Munich, Deutschland 360 Talent London Vollzeit

    **_CLIENT ADVISOR _** **Munich - Germany** **About**: - Italian Luxury Fashion house, active in the creation, production and sale of shoes, leather goods, apparel, silk products and other accessories, along with women's and men's fragrances. - The brand distinguishes for its uniqueness and exclusivity of their creations, along with the perfect blend of...

  • Client Advisor Teilzeit

    vor 5 Monaten

    Munich, Deutschland MONCLER Vollzeit

    Zur Unterstützung unseres Teams im **Oberpollinger München** sucht **MONCLER** zum nächstmöglichen Zeitpunkt einen **Client Advisor in Teilzeit**. Der Client Advisor, mit einer makellosen Präsentation sowie einer natürlichen Eleganz überzeugend, nimmt jeden einzelnen Kunden mit auf eine Reise durch unsere Firmenwerte und unser kulturelles Erbe;...

  • Client Advisor

    vor 5 Monaten

    Munich, Deutschland Burberry Vollzeit

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...

  • Client Advisor

    vor 5 Monaten

    Munich, Deutschland Grafton Recruitment Vollzeit

    **Für ein italienisches Luxus Brand suchen wir einen Client Advisor (gn) in München in Vollzeit.** **Deine Aufgaben als Client Advisor** - Leidenschaftlicher Verkauf der Kollektionen, speziell der Luxus Ready-to-wear - Zusammenarbeit mit dem Store Manager, dem Assistant Store Manager und dem Supervisor bei alltäglichen Entscheidungen - Kassen - und...

  • Client Advisor

    vor 5 Monaten

    Munich, Deutschland Grafton Recruitment Vollzeit

    **Für die Neueröffnung eines luxuriösen Herrenausstatters suchen wir für den Standort MÜNCHEN AIRPORT einen Client Advisor (gn) in Vollzeit.** **Freue Dich auf folgendes** - Eine direkte Anstellung bei einem exklusiven Herrenausstatter - Ein inspirierendes und stilvolles Arbeitsumfeld in München Airport - Exzellente Möglichkeiten zur beruflichen wie...

  • Client Advisor

    vor 5 Monaten

    Munich, Deutschland Grafton Recruitment Vollzeit

    **Für ein sehr bekanntes Luxury Brand - berühmt für leather-goods/ ready-to-wear und accessoires, suchen wir für den Standort München Maximilianstraße einen Client Advisor (gn) in Vollzeit** **Ihre Aufgaben als Client Advisor** - Sie verkaufen mit Leidenschaft ein anspruchsvolles Sortiment an smalll-leather-goods/ ready-to-wear und accessoires - In...

  • Dodo Client Advisor

    vor 2 Wochen

    Munich, Bayern, Deutschland Dodo Deutschland GmbH Vollzeit

    Job OpportunityWe are seeking a Client Advisor to join our Dodo boutique in Munich, Germany.Your RoleAs a Client Advisor, you will act as a brand ambassador, spreading the values and philosophy of our luxury brand to maximize sales.Key ResponsibilitiesManage client relations and identify customer needs to provide excellent service.Develop strong...

  • Client Advisor Munich

    vor 5 Monaten

    Munich, Deutschland Fendi Vollzeit

    **Position**: As a FENDI Ambassador the Client Advisor is expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity. - Sales Performance _ Lead individual sales and achieve performance target and KPI Engage in upselling, cross selling and multiple...

  • Client Advisor

    vor 5 Monaten

    Munich, Deutschland Maison Valentino Vollzeit

    **Location**: Munich ID: 8729 A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino...

  • Client Advisor

    vor 4 Monaten

    Munich, Deutschland Luxe Talent International Vollzeit

    Luxe Talent, eine internationale Personal- und Ausbildungsberatung, die sich auf Stellenangebote für Führungskräfte und dem mittleren Management in den Bereichen Mode, Luxus, Einzelhandel, Lebensmittel und Getränke, Gastgewerbe und FMCG spezialisiert hat, sucht für eine Luxusmarke einen Client Advisor (m/w/d) in München. In unserer Personal- und...

  • Client Advisor

    vor 4 Wochen

    Munich, Deutschland 360 TALENT LONDON Vollzeit

    SENIOR CLIENT ADVISOR – LUXURY LINGERIE BRANDFull Time - Munich, GermanyAbout: Known for its elegant and timeless designs, combining style with comfort. Specializes in sophisticated lingerie and loungewear, offering premium-quality fabrics and exceptional craftsmanship. Celebrates femininity and confidence through a refined, luxurious collection....

  • Client Advisor

    vor 3 Wochen

    Munich, Bayern, Deutschland ZIMMERMANN Vollzeit

    Job Description:We are seeking a highly skilled Client Advisor to join our team at Zimmermann. As a Client Advisor, you will be responsible for providing exceptional customer service and sales expertise to our clients. The ideal candidate will have previous sales experience in luxury fashion, excellent communication skills, and a passion for delivering...

  • Senior Client Advisor

    vor 4 Monaten

    Munich, Deutschland Officine Panerai Vollzeit

    Reference Code: 99794**Senior Client Advisor / Senior Verkaufsberater (M/F/d)**: - München, BY, DE- PermanentFounded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these...

  • Client Care Advisor

    vor 5 Monaten

    Munich, Deutschland Tiffany & Co. Vollzeit

    Seit über 180 Jahren steht Tiffany & Co. für Schönheit, Romantik, zeitlose Eleganz und die legendäre Blue Box. Tiffany schuf ein Vermächtnis an atemberaubenden Schmuck-Kollektionen und romantischer Ideale. Tiffanys großes Erbe an gefeierten Künstlern, historischen Meilensteinen und atemberaubenden Schmuckstücken bilden das Fundament, auf welchem...

  • Client Advisor Munich Store

    vor 5 Monaten

    Munich, Deutschland Margiela Vollzeit

    **Client Advisor Munich Store**: Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line...

  • Client Advisor, Munich

    vor 5 Monaten

    Munich, Deutschland Maison Valentino Vollzeit

    **Location**: Munich, DE ID: 7675 WHY WORK FOR VALENTINO Founded in Rome 1960, Valentino is an Italian Maison de Couture that aims to provide uniqueness to our customers through mastery, creativity, intimacy and care. As of today, Valentino counts about 4.000 colleagues in 30 different Countries all over the world. Every branch of the Valentino universe...

  • Client Advisor

    vor 5 Monaten

    Munich, Deutschland LUXETALENT Vollzeit

    Wir von Luxe Talent, einer internationalen Personal - und Ausbildungsberatung, die sich auf Mode, Luxus, Einzelhandel und FMCG spezialisiert hat, suchen für eine Beauty Luxury Marke einen Client Advisor (m/w/d) in München, Neueröffnung. In unserer Personal - und Ausbildungsberatung arbeiten wir mit verschiedenen Firmen im Luxus-, Premium - und...