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Onsite Desktop Support Technician
vor 2 Monaten
Location**:Germany, Sindelfingen**
Language**:Native German Speaker, English**
Experience**:0-5 Years**
Skills**:Desktop IT Support**
**Requirement**:
- Fresher/ Deliver laptops to user andhelp trouble shoot.
- Good customer service and to have excellent verbal and written communication skills.
- onsite
- 5 days should be available to come in office, in and around Stuttgart
- Windows support, Upgrades like windows 7-8 and so up to 11, hardware HP laptops, Needs to know SCCM, Asset management, stock management, onsite technical support desktop, eligible to stage.
- Basic understanding of the relationships of complex IT infrastructures (OS, database, storage, network, etc.)
- Willingness to work shifts within a 24/7 model
**Responsibilities**:
- Qualification, creation, and routing of tickets according to ITIL (incidents, changes, tasks, etc.)
- Opening service requests from different manufacturers
- Access management: Verify and log accesses
- Escalation management: participation and initiation of crisis meetings
- In your role as a support analyst, you are an extremely valuable link between production and the other specialist teams.
- Work is carried out in a 24/7 shift model. Conscientious training and a clear division within the shift operation ensure that you remain flexible and continue to expand your wealth of experience with new technologies.
**Job Types**: Full-time, Contract
Contract length: 6 months
**Salary**: Up to 200.00€ per day
Ability to commute/relocate:
- Sindelfingen: Reliably commute or planning to relocate before starting work (required)
Work Location: In person
**Job Types**: Full-time, Contract
Contract length: 6 months
**Salary**: Up to 200.00€ per day
Ability to commute/relocate:
- Sindelfingen: Reliably commute or planning to relocate before starting work (required)
**Speak with the employer**
+91 7769206755
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