Aktuelle Jobs im Zusammenhang mit Customer Service Specialist - Mainz - Tempo-Team Personaldienstleistungen GmbH
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Customer Service Representative
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Mainz, Rheinland-Pfalz, Deutschland CHECK24 VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and ensuring their overall satisfaction with our products and...
Customer Service Specialist
vor 5 Monaten
Hey du, schau mal hier - ein Job wie für dich gemacht und vielleicht ja dein nächster Karrierestep. Check am besten sofort die Jobbeschreibung und bewirb dich einfach.Für ein führendes internationales Chemieunternehmen suchen wir einen Customer Service Specialist (w/m/d).
Was wir anbieten:
- Im Unternehmen wachsen
- Arbeiten mit den nettesten Kolleg:innen
- Tarifzuschlag
- Branchenzuschlag
- Worklife Balance
Was wirst du tun:
- You are responsible for the high-quality execution of the entire customer journey; from the moment an order is placed until it is timely delivered. You establish and maintain working relationships to our semiconductor customers as well as manufacturing and distribution partners along the value chain, under consideration of the worldwide supply markets and supply chain.
- As an expert you work purposefully with our stakeholders to reach our customer´s needs. You use proven practices to solve problems and optimize our service based on service complaints and KPIs analysis.
Was bringst du mit:
- Bachelor’s degree in business administration or commercial apprenticeship
- >5 years of work experience in a customer facing role with focus on supply chain/ logistics; preferably in semiconductors industry
- Experience in complaint management; independent root cause analysis and definition of CAPAs
- Excellent analytical skills and ability to solve problems based on KPIs
- Professional English and German proficiency are required. Additional European language (French, Italian) skills preferred
- Excellent presentation and communication skills at all levels within organization
Benötigte Unterlagen:
- Lebenslauf
Sieht so aus, als würden wir genau dich suchen? Na perfekt, dann bewirb dich jetzt. Wir melden uns schnellstmöglich bei dir.
