Technical Integration

vor 4 Monaten

Berlin, Deutschland DocMorris AG Vollzeit

DocMorris is a fully-owned subsidiary of the DocMorris AG of Switzerland, which generated revenue of EUR 1.081,6 million in the Germany segment in 2022 and currently has 10 million active customers. The platform covers all activities related to holistic digital healthcare provision, from diagnosis with an online doctor to pharmaceutical advice and the medication, healthcare product or digital solution required.

The DocMorris healthcare platform is the market leader in online pharmacies and the leading provider of health tech solutions in the prescription process and telemedicine. DocMorris gives customers easy access to all healthcare services in one place.

**Tasks**:
**Seller Onboarding**:

- **Guide new sellers through the onboarding process, ensuring they understand and complete all necessary steps.**
- **Provide training and support to sellers on how to use our platform and integrate their CMS.**

**Integration Management**:

- **Manage the technical integration of various CMS (e.g., Magento, Shopware 6, Shopify) with our marketplace platform.**
- **Develop and implement integration solutions and scripts to streamline the onboarding process.**

**Technical Support**:

- **Troubleshoot and resolve technical issues related to seller integrations.**
- **Work closely with the technical team to address and solve any backend issues that impact seller performance and catalog management.**

**Documentation and Training**:

- **Create comprehensive documentation and guides for sellers to facilitate self-service onboarding and issue resolution.**
- **Conduct training sessions and webinars for sellers to improve their understanding of our integration processes and tools.**

**Collaboration and Communication**:

- **Act as a liaison between sellers, technical teams, and customer support to ensure clear communication and efficient problem resolution.**
- **Provide regular updates and feedback to internal teams on common seller issues and potential improvements to the integration process.**

**Performance Monitoring**:

- **Monitor the performance of integrated sellers to ensure they meet platform standards.**
- **Analyze data and metrics to identify trends, issues, and opportunities for optimization.**

**Strengths**:

- **A conversational level of English and German is mandatory**
- **Willingness to learn and not afraid to tackle new challenges.**:

- **Proven experience in e-commerce platforms or experience with any online platform.**:

- **Basic technical understanding with a strong desire to develop technical skills.**:

- **Excellent problem-solving skills and attention to detail.**:

- **Strong communication and interpersonal skills.**:

- **Ability to work independently and manage multiple tasks simultaneously.**:
**Nice to Have**:

- **Experience with CMS integrations, particularly with Magento, Shopware 6, and Shopify.**:

- **Experience working in a marketplace environment.**:

- **Technical background with some proficiency in API integration and troubleshooting.**:
**Location: Germany**:
**#LI-CM1**:
**#IND1**:
**Work and live at DocMorris**

At DocMorris we have created an environment that focuses on teamwork. Our employees combine passion and fun at work with drive, initiative and entrepreneurial spirit. This is how we achieve outstanding results together.

We want to create the healthiest possible working environment in which all employees feel comfortable and can develop their skills. We offer a variety of initiatives to enable a work-life balance, including flexible working hours, part-time work and the option of remote working. Our benefits include company retirement plans, disability insurance, travel reimbursement, discounted employee stock, and more.

Join our team and actively contribute your ideas and skills to our mission to rethink health. Whether you are a pharmacist, IT expert or entrepreneur, creative idea generator or structured, logical thinker, manager or trainee - at DocMorris, every individual can make the difference.

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