Product Guide
vor 2 Wochen
**Deine Chance bei Arc’teryx**:
Arc'teryx eröffnet einen neuen Store in München und wir suchen dich als unseren zukünftigen Product Guide
Du bist das Gesicht von Arc'teryx und sorgst dafür, dass unsere Kunden ein erstklassiges Einkaufserlebnis genießen. Als Botschafter/in der Marke inspirierst du durch deine Begeisterung für unsere Produkte.
Du bist neugierig, probierfreudig und nutzt jede Gelegenheit, um unsere Ausrüstung im Freien zu testen. Outdoor ist dein zweites Zuhause und du liebst es, diese Leidenschaft mit anderen zu teilen. Mit deinem fundierten Produktwissen berätst du unsere Kunden transparent und kompetent und findest genau das Richtige für ihre Bedürfnisse. Deine eigene Entwicklung sowie die deiner Kollegen/innen liegt dir am Herzen - denn gemeinsam erreichen wir mehr
**Deine Aufgaben als Product Guide**:
- Sei ein/e leidenschaftliche/r Markenbotschafter/in von Arc'teryx sowohl im Store als auch in der Community.
- Biete unseren Kunden ein unvergleichliches Erlebnis durch kompetente Beratung und tiefgehendes technisches Wissen über unsere Produkte.
- Bringe kreative Ideen für das Merchandising ein, um den Verkauf zu fördern.
- Bearbeite Kundentransaktionen präzise und effizient - von Verkäufen über Garantieabwicklungen bis hin zu Rücknahmen und Rücksendungen.
- Arbeite engagiert im Team zusammen und pflege eine positive Arbeitsatmosphäre.
- Kommuniziere sicher und freundlich - ob persönlich, am Telefon oder per E-Mail. Auch auf Social Media repräsentierst du Arc'teryx professionell.
**Bist du unser/e nächste/r Product Guide?**:
- Du hast eine echte Leidenschaft für den Kundenservice und strebst danach, jedem Kunden ein unvergessliches Erlebnis zu bieten.
- Outdoor-Aktivitäten sind nicht nur dein Hobby, sondern deine Passion.
- Du übernimmst gerne Verantwortung und stellst dich Herausforderungen mit Begeisterung.
- Flexibilität ist deine Stärke; du passt dich schnell an neue Situationen an.
- Selbstständigkeit und Teamgeist sind für dich kein Widerspruch, sondern ergänzen sich perfekt.
- Du kommunizierst fließend auf Deutsch und Englisch.
- Körperliche Fitness ist für dich selbstverständlich; Lasten bis zu 30 kg stellen für dich kein Hindernis dar.
**Was wir von dir erwarten**:
- Deine Arbeitszeiten passen sich flexibel an die Bedürfnisse des Stores an - dazu gehören Schichten am Morgen, Abend oder Wochenende nach Absprache mit der Filialleitung.
- In der Hochsaison rund um den "Black Friday" sowie während des Weihnachtsgeschäfts zählen wir auf deine volle Einsatzbereitschaft.
- Du übernimmst eigenverantwortlich alle im Dokument "Product Guide Role and Responsibilities" festgelegten Aufgabenbereiche.
- Zusätzliche Projekte oder Aufgaben können je nach Bedarf anfallen - hierbei zeigst du Initiative und Engagement.Wenn du bereit bist für diese spannende Herausforderung in einem dynamischen Umfeld, dann freuen wir uns darauf, dich kennenzulernen**Equal Opportunity**
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
**Leave it Better**
We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.
Join us in creating positive change in ourselves, our communities, and the world.
**Live it.** Get out there - the mountains make us better
**Disruptive evolution.** In pursuit of better. Always.
**Commit.** We set bold objectives and see them through.
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