Supervisor Receptionist

**SUPERVISOR RECEPTIONIST (F/M/D)**:
**MEININGER Hotel Köln West**:
Full-time

**The MEININGER Hotel Köln West is looking for a Supervisor Receptionist (f/m/d) to join the team.**
- **Good public transport connections to the hotel**

**THE COMPANY**
MEININGER is a unique Hotel product in many different European cities, combining the service and comfort of a budget hotel with extraordinary features such as multi-bedded rooms, a guest kitchen and a game zone. People of every age and origin are amazed by the central location, qualitative high-grade interior and fair prices. Thanks to our highly motivated team and relaxed atmosphere, MEININGER Hotels feel like a real home

**YOUR TASKS**:

- You are in charge of smooth operations of the reception team and provide great customer service to our guests
- You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
- You act as a great host and create a memorable stay for our guests
- You are responsible for maintaining MEININGER quality standards in your area
- You are leading the front-of-house team together with your Assistant Hotel Manager
- You enjoy diverse working environment and are flexible to work weekdays, weekends, day-, evening
- and night shifts

**YOUR PROFILE**:

- You are a reception supervisor or a receptionist with 2+ years of experience in hospitality who is ready to take on a new exciting challenge
- You possess an outgoing personality and enjoy working in a bustling, dynamic environment performing a variety of tasks
- You are a people person, you like helping others and creating unforgettable experience for our guests
- You enjoy working in a team, guiding and developing your team members
- You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
- You are fluent in German and English (min. B1-B2 level) and any other languages are an advantage.

**WHAT MEININGER OFFERS**:
There are a ton of good reasons to join our MEININGER Team: We offer a professional and fun work environment with a truly diverse team in which everyone's encouraged to be who they are. A variety of opportunities is available for your personal and professional development:

- Attractive salary and surcharges
- Growth and development opportunities as part of an internationally expanding organization
- Extra vacation days for every year with MEININGER
- A dynamic, diverse team
- MEININGER Staff Nights Program & Friends Discounts
- Employee events and team activities: M-Days, Christmas party, team building events

**APPLICATION**:
**Contact**:Elizabeta Nikolla (Hotel Manager)

[EN]