Onsite Robot Operator

At Nomagic, we’re on a mission to teach robots the real world. We’re now looking for an Onsite Robot Operator, who will run our solution at our customer’s site in Germany and represent our team onsite.

**Offer essentials**:

- 6 months contract (with a possibility of extension) starting May 2023
- Adventure mode - opportunity to develop with us a new robotic system onsite
- Play with robots every day
- English-speaking environment

Tasks
- Handle daily operations at our customers' sites
- Deploy improvements to Nomagic software and hardware following instructions from our engineering teamIdentify problems and report changes in behavior and KPIs
- Conduct preventive and reactive maintenance of the hardware of our solution: suction system, cabling, etc.
- Suggest improvements on processes, maintenance, operations according to new learnings and errors
- Coordinate support between our client and our teams in Poland, France and Germany
- Support data collection and analysis
- Train local teams on how to handle robot operations and maintenance
- Collect feedback from customer representativesRepresent remote team in meetings and other communication

**Requirements**:

- Fluency in English and German, both spoken and written & great overall communication skills
- Customer satisfaction mindset
- Capacity to interact with different systems in an efficient manner and quickly learn new set of instructions
- Ability to handle simple hardware and software tasks
- Can-do attitude and ability to resolve unforeseen problems
- Ability to work in fast changing startup environment & contributing to team efforts
- Technical educational background
- Energy and hands-on attitude Strive to get things done and find solutions whatever it takes

What should you expect once you apply?
- 2 x 30 minutes Hiring Manager interview
- 30 minutes technical call
- We make the final decision after max. 4-5 days after the last interview.