Working Student
vor 4 Monaten
**We help the world run better
**At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**What you'll do**
As a Business Support Specialist for Provisioning & Fulfillment, you will work exclusively with SAP internal colleagues from Fulfillment, Provisioning, Sales & Customer Success to clarify and resolve data inconsistencies for cloud systems.
You are a part of a team and expected to work efficiently within and across the organization - this means collaborating with direct and extended peers, but also understanding the network to build relevant relationships and knowhow. Furthermore, you will develop your process, technology, and business knowledge not only to resolve but also proactively position the topics you support.
- Analyze data in the system to understand the current state of a customer’s tenant with accuracy, thoroughness and a high level of quality.
- Initiate the appropriate action (e.g., reach-out, fast-track) in each case reviewed.
- Communicate information and present options effectively to the Account Team to facilitate efficient and fast decision-making.
- Transform sales decisions or data evidence in the system into the appropriate transaction (e.g., closure, blocking).
- Champion our systems, processes, data, confidentiality, and compliance.
- Participate in a Cloud-oriented essential mission that has the ultimate goal to make SAP more compliant in it’s provisioning and fulfillment activities.
- Ad hoc: Collaborate with other team members, continuously build know-how, and contribute to the evolution of our systems and processes by sharing gaps observed in daily activities. Defines and shares best practices.
**What you bring**
In addition, you will bring:
- Enrollment as a student (f/m/d) at a university or a university of applied sciences
- A customer-service attitude: polite, helpful, quality-oriented and empathic
- Diagnostic skills/Inquisitive mindset: asks the right questions
- Multitasking/ prioritization skills
- Strong English communication skills
- Strong cognitive skills: able to connect business needs to technical execution
- A can-do attitude
**Meet your team**
You will work in a multi-cultural team with team members in Argentina, Peru, Prague, and Germany. The team covers an important analysis and clean-up task to help SAP to stay compliant and save costs. The complex cloud delivery process is a challenge in the beginning but also offers a lot of deep knowledge and contacts in the End-to-End chain from Quote to Provisioning.- This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers._
- #Workingstudent #Werkstudent #Germany #Deutschland #Student #LIHybrid #SAPGermanStudentsCareers_
**Bring out your best**
**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
Requisition ID: 401814 | Work Area: Sales Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid
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