Tms Specialist

Job Ref

YURQ-IT-AM-061300

City:
Duisburg

Department

IT

Status

Full Time

Type

Permanent

Hours

8

The Company
Founded in 1955, Yusen Logistics is a global supply chain logistics company that provides ocean and air freight forwarding, warehousing, distribution services, and supply chain management - a seamlessly connected suite of supply chain solutions that delivers superior value, reliability, and expertise. Yusen Logistics is committed to developing employees that deliver consistent quality and service to our customers, and providing them with the skills, training, support, and opportunities they need to be successful. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

About IT at Yusen
It’s an exciting time to join us as we’re transforming the way we deliver IT at Yusen Logistics (Europe). Digitalization, innovation and taking our IT to the next level will be core to our future success, and we’re on a journey to create one European IT organization to take on this challenge. We’re bringing together our talented IT professionals from 12 counties as one team. They’ll be working beyond geographic boundaries, with clear technical career paths and great development opportunities. Our people are the energy behind our IT and we’re committed to making IT a great place to work for everyone. Could you play a part in helping us to achieve our ambitions?

About the Job:
Support:

- Provide technical support to internal customers.
- Become the Super User but within an IT environment.
- Incident and problem management.
- Adhere to incident management controls, tools and SLA’s.

Solution Design:

- Evaluate internal customer needs and requirements.
- Present proposed options.
- Propose system configuration to meet requirements and agree functional specifications.

Configuration:

- Configure relevant systems to meet agreed requirements and specifications.
- Test solutions and present to UAT.

Project Management:

- Provide necessary project controls to deliver the solution, using Yusen PM tools.
- Liaison and management of external parties where required.
- Manage project budgets.

Training:

- Provide appropriate training and materials for delivered solutions.

QUALIFICATONS
REQUIRED LEVEL OF EDUCATION:

- Computer Science desirable.
- Knowledge of Dutch and/or German, and English

RELEVANT EXPERIENCE:

- Essential - experience of working in a 3PL/4PL operational environment OR demonstrable experience of working with Transport Management Systems in an IT environment
- Skilled in the production of scope and functional specification documents
- Experienced in running small projects with a good understanding of project management principles
- Broad knowledge of Yusen business and operations

REQUIRED SKILLS:

- Commercial awareness and able to provide input to the production of cost/benefit analysis
- Excellent inter-personal skills - able to build a rapport at any level
- Able to learn new systems quickly
- At ease working under pressure to cost and time deadlines

COMPETENCES:
Connected:

- Provides regular feedback and guidance to ensure performance expectations are met.
- Is willing to consider new ideas without prejudice.
- Seeks to understand customer trends to increase effectiveness of services.

Committed:

- Proficient and knowledgeable in their area of responsibility.
- Fosters cooperation and collaboration between teams and across functions.
- Holds self and other accountable for meeting objectives.

Creative:

- Is willing to address issues, even under pressure, ambiguity, criticism or tight deadlines.
- Actively seeks feedback and looks for opportunities to learn and develop self.
- Develops new methods, procedures and approaches.

We thank all applicants for their interest, however, only those under consideration will be contacted.

What we offer.

A unique opportunity to engage, drive and develop yourself in a global company. This role comes with a great deal of freedom, responsibilities and challenges. Naturally we offer a competitive salary and benefits.

Diversity Statement.

At Yusen we are committed to fostering a working environment that embraces diversity, equity and inclusion (DE&I) for all our employees and stakeholders. We are an equal opportunity employer that recognizes the value of a diverse workforce. Benefiting from creative solution derived as a result of embracing differences. All qualified individuals will receive consideration for employment.

THIS IS HOW IT WORKS

To apply, use the link.
Successful call? Let's meet live or via video.
Meet potential team members in a friendly interview.
As part of our assessment process (if applicable), complete an assessment to gauge your skills and abilities.
Final stage: negotiate terms, sign, and welcome onboard