Store Team Lead
vor 3 Monaten
**Wir bieten**:
- eine aufregende Stelle in einer offenen, wachsenden und internationalen Organisation.
- eine angemessene Vergütung
- Teilnahme am Bonussystem
- Mitarbeiterrabatte
- Internes Weiterbildungsprogramm
Wir suchen einen Team Lead m/w/d für unseren Crocs Store in **Berlin.**
Als Team Lead stellst Du sicher, dass jeder Kunde durch eine freundliche Umgebung, welche die Aufmerksamkeit für jeden Kunden sowie Kenntnis der Produkte und aller Aspekte des Kundenservices beinhaltet, einen herausragenden Service erfährt. Zusätzlich bist Du für den Crocs Store verantwortlich, wenn das Store Management nicht anwesend ist.
**Aufgaben und Verantwortung**
- Stellvertretung des Store Managements bei Abwesenheit und Delegation von Aufgaben um sicherzustellen, dass die Checklisten zur Öffnung und/oder Schließung des Ladens rechtzeitig fertiggestellt sind
- Schulung neuer Mitarbeiter
- Erkennen der Bedürfnisse des Kunden und Sicherstellung, dass jeder Kunde bei jedem Besuch des Crocs Stores einen herausragenden Service erhält
- Unterstützung, die Verkaufszahlen des Crocs Stores zu maximieren
- Solide Produktkenntnis und Kenntnis der aktuellen Angebote und Werbemaßnahmen
- Hilfestellung beim Verkaufsraum, bei den Lagerbeständen und der Organisation
- Du nimmst Eigenverantwortung für Deine persönliche Weiterentwicklung und suchen aktiv nach Möglichkeiten, dich ständig zu verbessern
- Beisteuern zum Team und macht Vorschläge, den Kundenservice ständig zu verbessern
- Jegliche weitere Aufgaben, die vom Store Management aufgetragen werden
**Profil**
- Minimum 1 Jahr Erfahrung im kaufmännischen Bereich
- Leidenschaft für das Anwenden von außergewöhnlichem Kundenservice
- Gute kommunikative Kenntnisse
- Initiative bei der Erledigung Deiner Aufgaben
- Botschafter der Marke Crocs
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