Senior Sales Operations Associate

vor 1 Monat

Munich, Deutschland Ralph Lauren Vollzeit

**Company Description**

RALPH LAUREN gehört zu den führenden Marken in Bezug auf Design, Marketing und Distribution von Premium-Lifestyle-Produkten in den Kategorien Bekleidung, Home, Accessories und Parfums. Seit über 50 Jahren entwickelt sich das charakteristische Image von RALPH LAUREN kontinuierlich über die internationalen Märkte fort. RALPH LAUREN ist nicht nur eine Lifestyle-Marke - it is a way of life.

**Position Overview**

In Ihrer Rolle als **Senior Sales Operations Associate (m/w/d)** unterstützen Sie unser Verkaufsteam in allen administrativen und organisatorischen Belangen des Tagesgeschäfts und gewährleisten jederzeit einen professionellen und exzellenten Kundenservice.

**Ihre Aufgaben**
- Ansprechpartner (m/w/d) für unsere E-Commerce Kunden bei allen Anliegen im Bereich Sales Operation
- Ordermanagement (Eingabe der Bestellungen, Orderabgleich, Ordersplit, EDI-Übertragung, Vorbereitung und Versendung von Auftragsbestätigungen)
- Aktive Unterstützung bei der Erreichung unserer Fiskal
- und Quartalsziele
- Pflege von Analysen und Reports sowie Erstellung von Vorlagen und Übersichten
- Reklamations
- und Retourenmanagement
- Regelmäßige Kommunikation und Abstimmung mit angrenzenden Abteilungen (Sales, Finance, Logistics, Production und Brand Planning)

**Ihr Profil**
- Erfolgreich abgeschlossene kaufmännische oder akademische Ausbildung, vorzugsweise mit betriebswirtschaftlichem Hintergrund
- Fortgeschrittene Kenntnisse in Microsoft Excel sind Voraussetzung
- Einschlägige Berufserfahrung in einer ähnlichen Position, idealerweise im Bereich E-Commerce
- Freude am Umgang mit Kunden mit hohem Maß an Serviceorientierung und Kommunikationsfähigkeit
- Sehr gute Deutsch
- und Englischkenntnisse in Wort und Schrift

Sie haben Interesse für eine der erfolgreichsten Fashion Brands der Welt tätig zu sein und Ihre Karriere in einem internationalen Umfeld mitabwechslungsrichen Aufgaben zu starten? Wir schätzen das Talent jedes Einzelnen und bieten viele spannende Möglichkeiten zur individuellen Weiterentwicklung sowie eine spannende und diverse Unternehmenskultur und zahlreiche Benefits.

Wir sind der Überzeugung, dass unsere Mitarbeiter der Schlüssel dafür sind, unsere Unternehmensziele zu erreichen und somit zum Erfolg unseres Unternehmens beitragen.

Wenn Sie Teil unserer einzigartigen Erfolgsgeschichte werden und unser dynamisches Team von Experten verstärken möchten, bewerben Sie sich gerne mit Ihren vollständigen Unterlagen (Anschreiben inkl. frühestmöglichem Starttermin & gewünschter Praktikumsdauer, Lebenslauf, Zeugnisse) bei uns

Art der Stelle: Vollzeit

Arbeitszeiten:

- Montag bis Freitag

Leistungen:

- Empfehlungsprogramm
- Homeoffice
- Mitarbeiter-Rabatt
- Preisnachlässe auf Produkte/Dienstleistungen des Unternehmens

Sonderzahlungen:

- Provision

Arbeitsort: Hybrid remote in 80539 München

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