Dutch Customer Care Tourism

vor 6 Monaten


Berlin, Deutschland Work_in_Berlin Recruitment Agency Vollzeit

Lost and found again? Every year more than 250,000 baggage items are lost during travel. With numerous destinations throughout Europe some thousand travellers reach their destination every day while traveling with the airplanes of our client. In this customer service role you will be responsible for taking reports and providing information about lost baggage.

Responsibilities as a customer service representrative (M/F/d):

- People contact you with regards to lost items
- You take all the relevant information or provide information on the latest serch results
- You actively browse the relevant search engines and comunicate with other lost & found facilities
- Once an item has been found you arrange delivery details with the owner
- You administrate compensation payments for damages or losses

Do you bring what it takes:

- Passion for helping other people
- Strong background in digital literacy
- High sense of professional accountability
- Fluent in Dutch and English
- You like the phone and it likes you
- Professional yet fun
- OUR SERVICE OF COURSE IS FREE OF CHARGE FOR APPLICANTS*

We´re looking forward to hearing from you

**Work in Berlin Recruitment Agency**
**Alt-Moabit 96b**
**10559 Berlin**

**Visit us at: work-in-berlin.eu**

**If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11**

**Skills that work well with our company are**:customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience

**Job Types**: Full-time, Part-time, Permanent

**Job Types**: Full-time, Part-time

Work Location: Hybrid remote in 10559 Berlin



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