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Customer Service

vor 4 Monaten


Bremen, Deutschland bindan GmbH Vollzeit

Wir suchen für eine langfristige Anstellung im Rahmen der Direktvermittlung einen flexiblen und kundenorientierten **K**aufmann** im Customer Service in** **Vollzeit.** Es handelt sich um ein modernes und zukunftsorientiertes Unternehmen aus der Logistik mit Sitz in **Bremen**, das sich durch Zuverlässigkeit und Effizienz einen Namen machte.

**Da**s sind Ihre Aufgaben**:

- Als Kundenbetreuer sind Sie für Bestandskunden und deren vollumfängliche Betreuung zuständig
- Dabei agieren Sie als Ansprechpartner beziehungsweise Schnittstelle zu den Fachverkäufern und nehmen Anfragen genauso wie Reklamationen entgegen
- Zudem kümmern sie sich um die Bearbeitung von Sendungen im Bereich nationale und internationale Spedition und verantworten die Sendungsverfolgung
- Sie informieren Kunden proaktiv bei Soll-Ist-Abweichungen in der Leistungsabwicklung und halten so eine enge Taktung in der Kommunikation im Customer Service

**Damit können Sie punkten**:

- Sie haben Ihre kaufmännische Ausbildung, idealerweise mit speditionellem Hintergrund, erfolgreich abgeschlossen und können mit Berufserfahrung in ähnlichen Tätigkeiten überzeugen
- Ihr Umgang mit den gängigen MS-Office-Programmen ist routiniert und Ihre Kommunikationsstärke beweisen Sie auch mit Ihren guten Englischkenntnissen im Customer Service
- Sie begeistern das Team durch eine hohe Kundenorientierung und Ihr freundliches, aber verbindliches Wesen
- Zudem überzeugen Sie durch Ihre selbstständige, zuverlässige Arbeitsweise und Freude an der Arbeit im Team

**Das wird Ihnen geboten**:
Transparent und an Ihren persönlichen Bedürfnissen ausgerichtet, begleiten wir Sie in der Vorbereitung und während Ihres Arbeitsverhältnisses.
- Individuelle Entwicklungsmöglichkeiten
- Angebote aus dem Gesundheitsmanagement
- Flachen Hierarchien
- Vermögenswirksame Leistungen
- Möglichkeiten sich aktiv einzubringen

bindan agiert umweltbewusst und wird Ihnen im Rahmen dieses Auswahlverfahrens als mögliche Alternative zu einem persönlichen Gespräch in unserer Niederlassung ein Online-Interview anbieten.

Blicken Sie mit uns nach vorne? Dann freuen wir uns auf Ihre aussagekräftigen Bewerbungsunterlagen. Bitte senden Sie uns diese per E-Mail bzw. Post zu oder verwenden Sie unser unkompliziertes Online-Bewerbungsformular.

Meike Bartels I 0421 322737-0 I karriere.bremen-office(at)bindan-personal.de

bindan GmbH I Anne-Conway-Straße 10 I 28359 Bremen

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**bindan - besser beschäftigt**:Perspektiven schaffen, Menschen und Jobangebote optimal zusammenführen, das ist unsere Mission. Greifen Sie auf unsere Erfahrung zurück und nutzen Sie unser attraktives Netzwerk an spannenden Arbeitgebern beispielsweise in den Bereichen Marketing & Vertrieb. Sie sind regional verankert oder an Herausforderungen in der Ferne interessiert? Wir sind in jedem Fall nah dran - und Sie sind in Zukunft einfach**: besser beschäftigt