Aktuelle Jobs im Zusammenhang mit Business Quality Assurance - Berlin - U Trust Insurance Agency LLC
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Working Student
vor 7 Monaten
Berlin, Deutschland sonnen GmbH VollzeitStandort: Berlin, BE, DE- Stellen-ID: 4234**At the earliest date possible we are looking for support for our #teamsonnen**: Clean and affordable energy for all is one of the greatest challenges of our time. Sonnen has been committed to this mission since 2010 and is now represented in Europe, the USA and Australia with over 1,000 team members globally. In...
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Quality Assurance Specialist
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Quality Assurance Assistant
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Lcv Eucom Ew Germany: Associate Quality Assurance
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Quality Assurance Specialist customer Care
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Berlin, Deutschland Back Market VollzeitBack Market is the world’s leading refurbished electronics marketplace with a team of 650 people, powering operations in 21 countries (and counting!). Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality,...
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Customer Service
vor 3 Wochen
Berlin, Deutschland ON RUNNING Vollzeit**Stellenbeschreibung**: At a Glance: Our Europe happiness delivery team is growing, just like On, and with this comes the exciting opportunity to become a Happiness Deliverer Quality Assurance Lead. We are looking for an enthusiastic QA person to lead our Quality Team. The mission of the quality team is to build, transfer and develop excellent quality...
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Working Student Quality Assurance
vor 7 Monaten
Berlin, Deutschland Everphone VollzeitEverphone was founded in 2016 to address $100bn of this market opportunity with a flexible, safe, and cost-effective model to equip workforces with smartphones and tablets. With their 'one click' service, Everphone's model offers a unique all-round service including mobile devices, phone plans, setup with mobile device management, and replacement of...
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Senior Quality Assurance Engineer
vor 2 Wochen
Berlin, Berlin, Deutschland Aptonet Inc VollzeitAbout the Role:We are seeking a seasoned Senior Quality Assurance Engineer to join our team at Aptonet Inc in Berlin. The successful candidate will have up to 60% remote work flexibility and play a crucial role in ensuring software quality through innovative testing solutions and collaboration with cross-functional teams.Responsibilities:Collaborate with...
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Werkstudent Quality Assurance
vor 7 Monaten
Berlin, Deutschland dkb Vollzeit**Werkstudent Quality Assurance (m/w/d)** **DKB AG** **Standort: Berlin; Deutschlandweit / Remote** **befristet für ein Jahr** **15-20 Std/Woche** **ab sofort** **Deine Aufgaben**: - Du bekommst Einblicke in den Bereich der Quality Assurance bei der Entwicklung von (Software)Produkten - Du bist Teil des Produktteams und bist in den täglichen...
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Quality Assurance Automation Engineer
vor 2 Wochen
Berlin, Deutschland foodspring VollzeitOur Values#Stronger together # Strive for excellence#Consumer & Costumer centricity #Ownership & accountabilityHow do we plan to continue developing the most revolutionary foods of our time at foodspring? With your help! As fitness food pioneers, our mission starts afresh with each new product. This approach requires great ideas. Pure passion. The best minds...
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Customer Service
vor 7 Monaten
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Localization Quality Assurance Specialist
vor 7 Monaten
Berlin, Deutschland KnowBe4 Vollzeit**About KnowBe4** KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Fortune...
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Senior Quality Assurance Engineer
vor 4 Wochen
Berlin, Berlin, Deutschland Sirius Music Communications GmbH VollzeitAbout SIRIUSSIRIUS is a dynamic Berlin-based company revolutionizing music education through innovative technologies.Our mission is to make music accessible to everyone worldwide. We have developed a cutting-edge video conferencing system for musicians, tailored for 1-on-1 online lessons with excellent sound and top-notch data protection.Job DescriptionWe...
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Technical Quality Assurance Specialist
vor 1 Monat
Berlin, Berlin, Deutschland Optimus Search VollzeitWe are seeking a skilled Technical Quality Assurance Specialist to join our team at Optimus Search. This role offers a competitive salary and performance-based bonuses, as well as access to training programs and certifications.About the RoleThis position involves designing, implementing, and documenting software tests for innovative mechatronic projects. You...
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Werkstudent:in Quality Assurance
vor 2 Wochen
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Quality Assurance Specialist
vor 2 Wochen
Berlin, Deutschland Urban Sports Club Vollzeit**The opportunity**: We are looking for a passionate Quality Assurance Specialist (all genders) to add to our team in Berlin or Cologne. In this role, you will carry out our quality audits and evaluate the results. Our goal is to ensure a consistent level of service by giving feedback directly to the team. This way we provide a constant learning experience...
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Quality Assurance Specialist
vor 2 Wochen
Berlin, Deutschland Urban Sports Club Vollzeit**The opportunity**: We are looking for a passionate Quality Assurance Specialist (all genders) to add to our team in Berlin or Cologne. In this role, you will carry out our quality audits and evaluate the results. Our goal is to ensure a consistent level of service by giving feedback directly to the team. This way we provide a constant learning experience...
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Quality Assurance Specialist
vor 2 Wochen
Berlin, Deutschland Urban Sports Club Vollzeit**The opportunity**: We are looking for a passionate Quality Assurance Specialist (all genders) to add to our team in Berlin or Cologne. In this role, you will carry out our quality audits and evaluate the results. Our goal is to ensure a consistent level of service by giving feedback directly to the team. This way we provide a constant learning experience...
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Global Quality Officer
vor 7 Monaten
Berlin, Deutschland Inceptua Vollzeit**Global QA Officer** - We are a pharmaceutical company, and the next generation partner to pharma, _ - biotech, and healthcare. We bring medicines to patients through clinical trial ser-_ - vices, and early access programs. We recognize that investing in talented people _ - creates value for our customers, our employees, our suppliers and the communities...
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Digital-marketing Quality Assurance Specialist
vor 2 Wochen
Berlin, Deutschland Boostability Berlin Vollzeit**Wer** **wir** **sind**: Boostability wurde im Jahr 2009 gegründet und ist heute eines der am schnellsten wachsenden Internet-Marketing-Unternehmen der Welt. Wir verwenden modernste Technologie, um hochwertige SEO-, und Website-Marketing-Services anzubieten, die ein explosives Wachstum für unsere kleinen Geschäftspartner und Kunden erzielen. Das...
Business Quality Assurance
vor 5 Monaten
**About U Trust Insurance Agency LLC**:
Founded with a commitment to excellence, U Trust Insurance Agency LLC specializes in trucking insurance and operates across 28 US states. We provide tailored solutions that meet the unique needs of our clients. As a forward-thinking organization, we pride ourselves on our dynamic approach to customer service and sales, continually seeking innovative ways to enhance our operations. Our team of dedicated professionals is the cornerstone of our success, driven by a shared goal of delivering exceptional service and fostering strong client relationships. Join us to be a part of a company that values innovation, quality, and a customer-first approach in all aspects of our business.
**Job Summary**:
**Responsibilities**:
- ** Process Analysis and Documentation**: Conduct detailed analysis of existing sales and customer service processes to identify key areas for standardization and improvement. Document these processes thoroughly to ensure clarity and accessibility.
- **Standard Development**: Develop and define robust quality standards and benchmarks specifically tailored to enhance the sales and customer service operations.
- **Standard Implementation**: Oversee the implementation of new standards across the sales and customer service departments, ensuring consistent adoption and integration into daily operations.
- **Quality Control and Compliance**: Regularly audit and review practices within the sales and customer service teams to ensure compliance with established standards. Address any deviations or inconsistencies with appropriate corrective actions.
- **Continuous Improvement**: Initiate and lead continuous improvement projects to refine processes and increase efficiency. Foster an environment of innovation and proactive problem-solving.
- **Training and Development**: Design and deliver training programs to educate sales and customer service teams on new processes and quality standards. Ensure that all team members are proficient and aligned with the organization’s quality objectives.
- **Feedback and Reporting**: Provide ongoing feedback to management regarding the effectiveness of implemented standards and suggest further enhancements. Prepare detailed reports on the outcomes of quality assurance activities and their impact on business operations.
**Requirements
- **Educational Background**: Bachelor’s degree in Business Administration, Quality Management, or a related field. Advanced degrees or certifications in quality assurance or process improvement (e.g., Six Sigma, ISO certifications) are highly desirable.
- **Professional Experience**: Minimum of 3 years of experience in quality assurance, process improvement, or a similar role, with a strong focus on sales and customer service environments.
- **Industry Knowledge**: Proven understanding of the sales and customer service processes, preferably within the insurance industry or a related field. Familiarity with regulatory and compliance standards that impact these areas is a plus.
- **Analytical Skills**: Strong analytical and problem-solving skills, with the ability to dissect complex processes and identify key areas for improvement.
- **Communication Skills**: Excellent verbal and written communication skills, necessary for documenting processes, training team members, and reporting to management.
- **Technological Proficiency**: Proficient in using quality management software, data analysis tools, and standard office software to streamline and monitor quality processes.
- **Leadership and Training Abilities**: Experience in leading quality improvement projects and training individuals or teams to adhere to new processes and standards.
**Career Growth**:
Joining us as a Business Quality Assurance Specialist offers a clear path to professional growth. You'll engage in leadership training and cross-departmental projects, enhancing your skills across the board. With hard work and dedication, you have the opportunity to advance to Quality Division Manager. We support your development every step of the way, ensuring your career advances as our company grows.
**Work Schedule**:
The Business Quality Assurance Specialist position operates on a set schedule from 8 AM to 4 PM Pacific Time. This schedule supports a structured approach to daily activities and project management, ensuring consistent communication and collaboration within our remote work environment.
**Trial Period**:
**How to Apply**:
Please submit your resume and a cover letter detailing your qualifications and experience relevant to the Business Quality Assurance Specialist role.
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