Services Executive

Job Purpose:
Ensuring the timely and on-schedule processing of business transactions in the areas of e-commerce tools, new customers, and sales helpdesk.

**Responsibilities**:

- Ensuring the maintenance and quality of customer master data: Creating new customers in SAP / CRM / InTouch, maintaining and updating address data, maintaining and updating InTouch & e-commerce tools, filing and archiving customer contracts, deleting customers, maintaining employee master data for personnel sales
- Monitoring individual business transactions (deadlines, throughput times, processing status, completion), in particular the age structure and implementing measures for improvement
- Compliance with and implementation of department-specific SLAs and quality specifications
- Continuous improvement of existing processes regarding efficiency, cost minimization and time management
- Department-specific administrative activities and special tasks

**Knowledge, Skills and Experience**:

- 3 to 5 Years of relevant work experience
- Good knowledge of the IT systems used, especially SAP
- Product, market, and logistics knowledge
- Active and confident communication skills
- Ability to work under pressure, flexibility, team spirit
- English proficiency in speaking and writing

**Key Skills**

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for