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Information Technology Specialist
vor 4 Monaten
**Duties**:
- Serve as an Information Technology (IT) Specialist in the Network Enterprise Center (NEC).
- Responsible for operation and maintenance of all Unclassified/Classified/Coalition Network, Campus Area Network (CAN), Wide Area Network (WAN), Voice over Internet Protocol (VoIP) and Voice over Secure Internet Protocol (VoSIP) infrastructure.
- Oversee implementation and modification of the NIPR/SIPR/Coalition/VoIP/VoSIP network architectures.
- Analyze networking equipment, software, copper and fiber optic cables reliability and utilization reports for large, complex equipment and software systems to identify and correct problem areas and to establish telecommunications performance levels.
- Perform team leader functions related to the assigned soldiers.
- Prepare testing and implementation plans
- Prepare system documentation for complex assignments in accordance with agency, major command, and local standards.
**Requirements**:
**Conditions of Employment**:
- You will be required to provide proof of U.S. Citizenship.
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- One year trial/probationary period may be required.
- Applicants must comply with the Exceptional Family Member Program requirements as outlined in the DoD Instruction 1315.19.
- This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Top Secret security clearance or access for the duration of employment
- The duties of this position meet the criteria for compliance with Federal and Department of the Army Drug Free Workplace Programs. Detection of the presence of drugs is warranted.
- Incumbent (or Selectee) appointed to IA\IT positions must complete all DoD 8570.1-M,Information Assurance Workforce Improvement Program training and certification (baseline and computing environment (CE)) requirements within 6 months.
- All individuals performing technical functions are required to sign a Privileged-Level Access Agreement (PAA) and Non-Disclosure Agreement (NDA).
- The duties of this position require the incumbent to possess or obtain a valid US Army in Europe (USAREUR) Driver's License.
- In order to obtain a USAREUR driver's license you must be in possession of a valid state driver's license in one of the 50 U.S. states or possessions to operate vehicles AND pass a written exam.
- See "Additional Information" section for additional requirements.
**Qualifications**:
**Who May Apply: US Citizens**
- Basic Requirement for Information Technology Specialist (Network Services):
- The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:
- (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.
- (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
- (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.
- (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generat
