Site Director, Eame

Summary

We _embrace_ Everyone.

**Hyatt Services GmbH** are looking for a **Site Director, EAME - Mainz Hub (f/d/m) **for our office **in Mainz**, Germany.

**Our Purpose**:We care for people so they can be their best.

**Our Vision**:A world of understanding and care.

**Our Mission**:To deliver distinctive experiences for our guests.

**Our Values**:Respect, integrity, humility, empathy, creativity, and fun are our shared core values.

Your Job:
The Site Director will oversee all business operations in the Mainz and Duesseldorf offices, including all business entities and all colleagues. The Site Director will set the vision for these locations and translate that vision into strategies and initiatives that will contribute to the sites’ success as Best in Class service and support operations. This motivated leader will build and support a strong leadership team that has the capabilities to meet and exceed expected performance levels through colleague engagement, experimentation and agility. They will drive connection across all entities and offices to create and maintain a culture of care and growth where team members at all levels can deliver excellent results and be their best ongoing. The Site Director will work in close partnership with functional leaders within each entity to ensure globally consistent yet regionally relevant processes and policies. The role will be a collaborative partner with regional leaders, hotel operations and Commercial Services teams. They will ensure all internal and external customer experiences are consistent with the company’s strategic priorities and goals. Critically and foundational to our overall success, this leader will bring together all the different constituent entities to create a cohesive environment where Hyatt’s purpose of Care and values are brought to life.

Your profile:
We are looking for a strong leader with demonstrated record of building effective teams and developing team members to succeed. Proven ability to creatively problem solve in a dynamic, high-pressured atmosphere. A critical thinker, who is able to make decisions and use sound judgment. You should be positive, open-minded and able to adapt in a fast-paced, changing environment. You need strong verbal and written communication skills required, demonstrating Hyatt’s desired behaviors of empathy and care. The site director has the ability to travel based on business needs.

You have an university degree in Business Administration, Sales and Marketing or related field and have gained already 7-10 years of relevant professional experience in operations management, hospitality or contact center leadership demonstrating progressive career growth and pattern of exceptional leadership and performance.

We offer:
We offer you a modern workplace in an internationally oriented office in cooperation with a motivated and dynamic team.

Your benefits with us:

- Flexible work models
- Reduced job ticket Deutschlandticket
- Individual development and career opportunities
- Worldwide overnight stays in Hyatt hotels at employee prices
- Yearly changing birthday gifts
- Monetary Long Service Awards
- Annual bonus from 2. Service year onwards
- Support of Personal Saving Plans “Vermögenswirksame Leistungen”
- Vacation pay from 2. Service year onwards
- Additional vacation day on your birthday and on special occasions