Account Executive Dach

Description de l'entreprise

By combining the best of human and artificial intelligence, iAdvize's conversational platform enables brands to offer their customers an authentic and personalized online shopping experience at scale.

**"Making brands conversational" is at the heart of our mission.**

More than 2,000 brands have deployed our platform and solutions to improve the shopping experience and increase their online revenue while reducing operational costs.

Based on the need identified during the customer journey, iAdvize's artificial intelligence connects the visitor to the most relevant respondent through a seamless 1:1 omnichannel messaging experience:

- an intelligent chatbot
- an independent product expert, available on demand 24/7
- an in-store advisor
- a customer service agent

iAdvize is represented by over 200 talents in Nantes (our headquarters, FR), Paris (FR), Düsseldorf (DE) and Boston (US).

The well-being of our employees is essential to us and many initiatives are taken each year by our teams so that we can all evolve in a work environment conducive to personal and professional development.

Convinced by the major asset that diversity represents in our teams, we are proud to count more than 17 different nationalities and more than 45% of women in our workforce.

You can find more information and pictures of our offices on our Welcome to the jungle page.

Description du poste

As Account Executive for the DACH region, your mission is to acquire new customers in the DACH market (Germany, Switzerland, Austria) and develop iAdvize's revenue. Your missions will be the following:

- ** Master our offer and our sales methodology**, and develop knowledge on customer experience, CRM, customer service, e-commerce, etc.
- Actively participate in the **definition of our sales targets **(prospects) with your manager, and organize in close collaboration with the Business Developers the acquisition phases (from the identification of needs to the signing of the contract).
- In collaboration with the Pre-Sales, marketing and ecosystems teams, **build and execute customized action plans** to generate new business opportunities and maximize the perception of the added value of iAdvize.
- Maintain and update our **CRM** tool (Salesforce).
- ** Maintain excellent relationships with customer decision-makers**, and ensure the management of contractual and commercial elements.
- An important part of your job will be **building your pipeline** by evangelizing companies about our conversational platform and services.

You will be dealing with companies that provide online services to their customers, which means you will have a diverse portfolio (online retail travel, banking, fashion, etc.).

You will be dealing with marketing, e-commerce, customer relations departments or executives looking to transform the online retail experience. For example, we currently work with German companies such as TUI, XXXLutz, E.ON, Envivas, etc.

You can count on our strong German and European customer base to refer to our platform and repeat our success within our target industries.

**Qualifications**:

- You are **persistent**, **creative**, and have a **positive mindset** to achieve your goals.
- You have good **interpersonal skills**, you are curious and have the ability to understand customer needs.
- ** Entrepreneurial spirit**: you are proactive and have a sense of initiative.
- ** Team spirit**: you enjoy working with others to achieve your goals.
- You have an appetite for the **Tech/SaaS/MarTech** ecosystem.
- You have knowledge of **CRM** (Salesforce, Hubspot), IT tools (Google Suite, Keynote, Mac OS X) and professional social networks (Linkedin).
- You are fluent in **German** and comfortable in **English**.

Informations supplémentaires
- Position based in either Paris, Nantes, Düsseldorf, Berlin or full remote from Germany.
- Permanent contract, full time
- Start date: as soon as possible

**Joining iAdvize means...**
- Participating in the development of an ambitious, international and dynamic French scale-up.
- Joining a group of newcomers, and participating in a one-week onboarding program that will train you on our product, our strategy, our market, and our sales techniques.
- Work in an agile work environment, where you can be a source of ideas.

**_ iAdvize is committed to the diversity of its teams and practices a strict policy of non-discrimination in recruitment._