Briefing Senior Strategist

vor 1 Woche

Munich, Deutschland Salesforce Vollzeit

Job Category

Marketing & Communications

Job Details

**About the Role**:
We are seeking a dedicated, energetic professional as Briefing Senior Strategist in the Munich Salesforce Innovation Center (SIC). The SIC is where we win the hearts and minds of executives, proving Salesforce is the obvious partner to help co-create their vision and guide them to achieve business success. The SIC is **an exciting **asset used to influence the company's most strategic opportunities. We deliver executive experiences that enable us to better understand our customers and map them to inspiring outcomes.

The role of the Strategist is to orchestrate the end-to-end strategy and coordination for customer engagements taking place in the Center. This individual will serve as the customer's advocate when liaising between internal partners to ensure briefings are tailored to meet their unique needs, fostering their integrated journey with Salesforce. It involves strong collaboration with account teams to build tailored agendas that accomplish both Salesforce & the customer’s objectives, creates the best possible customer experience and select appropriate speakers to ensure the Sales & Customer goals are achieved. It is also a customer-facing role in delivering generic and interactive demonstrations to Customers.

In addition, the Strategist is connected to the Sales Leaderships Teams to participate to the overall promotion of the SIC activities by sharing the greatness and the business impact of what we do and well as evangelizing the whole ecosystem on the SIC model. The Strategist is also connected to the other European SICs as well as the SICs in America, Sydney and Tokyo.

**Responsibilities**:

- Own and manage the success of high-quality engagements involving key customers & prospects
- Work closely with the SIC Coordinators in charge of shaping the experience for all briefings
- Serve as a primary contact and consultant to sales teams; provide total guidance and properly manage priorities/expectations at every stage of engagement lifecycle
- For each engagement, the Briefing Senior Strategist will:

- work closely with the Top Account Teams EMEA-wide to gain understanding of Customer and Sales objectives
- design an agenda that aligns and advances the goals for both the customer and Salesforce while ensuring all topics and content are relevant, compelling and inspiring
- identify, secure and prep the appropriate mix of product experts and executives to lead interactive and productive discussions
- lead dry-runs with speakers to ensure smooth and impactful delivery
- (if requested) facilitate the engagement onsite
- Partner with Subject Matter Experts on positioning products in a manner conducive to a engagement environment
- Serve as an effective business partner and provide consistent and clear communication to Workplace Services & Events Teams
- Create strong and lasting relationships with Sales, Marketing stakeholders and Subject Matter Experts involved in the briefings.
- Drive, nurture and evangelize the SIC brand development and value proposition as a crucial marketing tactic
- Facilitate workshops for strategic accounts in collaboration wit internal partners (e.g. Ignite)
- Contribute to SIC projects
- Lead sessions in an SIC engagement

**Required Skills/Experience**:

- **8+ **years of Corporate experience **in Marketing/Sales including 4+ years of experience in managing customer meetings/events
- **Team spirit**:

- strong experience as part of a team, sharing information and supporting team members when needed
- **Strategic approach**:

- Ability to step out of the everyday details and 'doing', to look at the situation from above, giving an objective perspective through a bird's eye view
- **Business and impact-oriented**:

- driving maximum business impact demonstrating the value of the SIC
- **Functional project management experience **- strong track record of driving simultaneous projects and multiple initiatives from concept to completion
- **High energy **- works well under pressure, meets tight deadlines and regularly exceeds expectations
- **Superior customer service attitude **- passion for delivering the best customer experience possible
- **Keen understanding of Salesforce - **knowledge of corporate strategy, technology stack, industries, and sales processes
- **Exceptional communicator **- clear, effective, and concise written, oral, and presentation skills to all levels of the business including Executives
- **Solution-orientated - **complex problem solver adaptable to change and shifting priorities with the upmost professionalism
- **Multi-tasking**:

- Ability to adjust to changing priorities and handle multiple tasks/projects at once
- **Agile - **comfortable bending between the strategic and tactical and ability to adjust to changing priorities
- **Education **- Bachelor’s degree required
- **Customer First**:

- Strong background delivering customer success (whatever the format)
- **Collab

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