Head of Product

Vor 6 Tagen


Berlin, Deutschland Zalando Vollzeit

**THE ROLE & THE TEAM**:
Fulfillment Core within Zalando builds and operates systems that are at the core of Zalando's platform strategy and ensure timely, efficient, and correct delivery of every one of our customers' 185+ million orders every year. As the **Head of Product **in **Fulfillment Planning & Execution (all genders, **up to 24h per week**), you will shape products that ensure the optimal match making between our customers demand and our fulfillment resources. This multi-objective "brokerage platform" ensures a fast and on-time delivery, a high availability of relevant delivery options on-site and optimal utilization of our logistic resources. We create new fulfillment models and launch new platform solutions that enable more sustainable, convenient and cost efficient delivery experiences. By creating an inspiring and actionable strategy and ensuring an effective product development process you will have a significant impact on the satisfaction of our 50+ million customers and drive measurable top and bottom line improvements. Help us achieve our vision of a smart Fulfillment Network that manages and optimizes itself while providing the best delivery experience to our customers in an affordable way.

**TANDEM LEADERSHIP**

This role gives you the opportunity to work in a senior leadership position part-time** (up to 24h per week)**. You will become the tandem partner of our current Head of Product of that area. Like you he will be working part-time and help you to onboard quickly into the domain. Together with your tandem partner you will be responsible for five different products. You will co-lead a highly talented and motivated product team of strong individual contributors and senior team leads.. By combining the skills and expertise of two people performing one leadership role, better decisions can be made. Diversity of thoughts breeds more creative approaches to solving problems, especially in conflicts. The two tandem partners should be similar in terms of their values and leadership styles, but complement each other in terms of their expertise. Finding a good human fit in terms of soft skills and understanding of values during the hiring process is therefore important for us.

**INCLUSIVE BY DESIGN**

**WHY YOU SHOULD BE INTERESTED**

In close cooperation with your tandem partner
- You will shape and drive the product development process for the Fulfillment Planning and Execution domain end-to-end
- You will enable the team to discover and solve problems that enable Zalando business growths and new platform business models. This includes creating scalable product frameworks for the team to work on the right problems, define and measure the right success metrics and collaborate with stakeholders and internally. You are also a coach and mentor for your team.
- You will create a platform strategy that is motivating and actionable while not defining solutions upfront for your team.
- You will define large-scale platform initiatives that shape the future of our platform and will put us ahead on the market as a Starting point of Fashion
- You will identify opportunities to optimize our fulfillment models in a way that we can deliver faster, more convenient or more cost-effective to our customers.
- You will closely collaborate across teams and business units inside Zalando and seek buy-in and advice from stakeholders up to the board level.
- Last but not least, you will be a part of the Fulfillment Core leadership team and contribute to the overall FF Core strategy.

**WE'D LOVE TO MEET YOU IF**
- You are an experienced Product Professional with a track record in shipping platform or capability products, ideally in an online marketplace or e-commerce environment.
- You understand the needs of your customers, users and your product's capabilities inside out. You have attention to detail and know how to create a compelling and tangible product strategy that solves your customers problems and is actionable for your teams.
- You are analytical and enthusiastic about precise problem definitions. In an analytical study you can find the key problem statement easily.
- Your verbal and written communication skills enable you to provide structure to the team or your stakeholder in the most complex domains.
- That means you can break down complex problem domains in a way that your team is able to understand them and can work within a simple framework towards clear goals. You can keep it really simple
- You know methods and frameworks to find the most valuable opportunities, slicing solutions to maximize return on investment and you can install them in a product organization.
- You know how to build trustful relationships with senior stakeholders to agree on shared goals You know how to cooperate in projects with many dependencies.
- You stay calm in times of uncertainty or ambiguous priorities and support the teams to gain focus again. In fact Uncertainty is your product management canvas.
- You are able


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