Group & Event Planner
vor 7 Monaten
The Groups & Event Planner is a confident, organised, detailed orientated support for our Hotels and fantastic brands Moxy, AC by Marriott, Courtyard and Residence Inn team and is a buzzy point of contact between customers and hotels, this role is key to the success of the
company.
Manages all rooms aspects of assigned groups and uses discretion and judgement in dealing with group contacts, both on the phone and in an operational environment, including any contractual obligations.
Manages the receipt and entry of each group rooming list prior to or by the proposed deadline outlined in the contract, verifying, documenting, and releasing any unused room or attraction inventory back for general sale.
Works with Revenue Management on ensuring the Group ceiling is maximised, manages client expectations when requests for more rooms are made in inventory will be checked for availability and any discrepancies will be communicated to the client at the time of rooming list entry.
**YOUR ROLE**
- Manages the operational preparation for all group bookings, including guest deposits, Invoicing, room blocks, rooming list, cut-off dates, waitlist, overflow accommodations, rooming requests, contact relationships and ticketing needs
- Checks for accuracy on all booking sheets, contracts to verify that they are in accordance with operational guidelines (e.g., inventory, availability, rate structure, and operating procedures, such as deadlines for deposits, rooming list)
- Broad understanding of facility management including ability to manage guest room and meeting space inventories
- Knowledge of overall hotel operations as they affect each hotel for which they are planning events
- Produces Banqueting Event Orders
- Maintains organized, accurate files on each group account and monitors of the course of action for each account daily
- Manages commission requests and posts Marriott Bonvoy points
- Provides various updates to Group Sales Leader and communications to Sales, and Revenue Management
- Acts as primary Rooms Division contact in advance planning meeting, communicating all pertinent information to the Hotel Capt. GM, assistants, Crew Leaders as relevant Revenue Management, and Accounting
- Manages the receipt and entry of each group rooming list prior to or by the proposed deadline outlined in the contract, verifying, documenting, and releasing any unused room or attraction inventory back for general sale Checks any increases in inventory for
availability and any discrepancies will be communicated to the client at the time of rooming list entry
- Attends virtually any pre-event meetings as relevant, Bill Reviews and hotel visits for familiarisation
- Manages all rooms aspects of assigned groups and uses discretion and judgement in dealing with group contacts, both on the phone and in an operational environment, including any contractual obligations
- Supporting on forecasts for group sleeping rooms and event revenue for assigned groups
Maintaining Focus
- Executes exemplary customer service to drive customer satisfaction and loyalty by understanding customer’s needs and recommending appropriate features and services that best meet their needs
- Supports the company’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience
- Services customers to grow share of the account
- Performs other duties, as assigned, to meet business needs
**WHO ARE YOU**
Expected Contributions
- Check accuracy of documents and data for sharing
- A focus on detail is an important trait
- Express yourself, but be clear in written and verbal communications
- Have a positive, open mind, and approach all tasks this way
- Display creativity and innovation to identify opportunities to improve processes that will enhance team productivity and business results
- Gain the confidence and trust of others through consistent demonstration of authenticity and ethical standards
- Maintain confidentiality of proprietary materials and information
**Skills**:
- Top Communication ability
- A whizz with Opera Express and Opera Sales & Catering
- Curious and quick on new online tools that improve speed and efficiency of Rooming lists
- Strong organisational skills
- You speak and write fluently English, German (is a huge plus) and preferably a third language
The Future for you
- This role is an great way to progress into reactive and proactive sales roles or into operations within a growing, ambitious company
- Training and support is available through Marriott developments and internal 1:1 with your line manager
- Fully supportive sales culture within the whole team - lots of high level talent to reach out to and learn skills from
**Benefits**:
- Training and development opportunities
- Social activities
- Special room rates at Marriott hotels worldwide for you, your family and your friends with the Marriott Explore Rate Program
What do you know?
- High School diploma or equi
-
Planner
vor 6 Monaten
Frankfurt am Main, Deutschland Project Delivery Partners VollzeitPlanner **Job Description**: **Come join PDP in Frankfurt to join our Project Controls & Planning Team! We have an exclusive project, and require a Cost Control Engineer. The primary tasks will involve:** **Job Summary**: - PDP is hiring a project planner to join our project controls team with responsibility for delivering a large scale CAPEX...
-
Senior Planner
vor 6 Monaten
Frankfurt am Main, Deutschland GPC Ireland Vollzeit**Senior Planner -17319** **Senior Planner **required to join one of Europe’s leading contractors on a **Data Centre** project in **Frankfurt, Germany**. The Senior planner will report into the Project Controls Director **Please call Elsie-Mae Keane for a confidential discussion about this role.** **Responsibilities**: - Create bid programs to support...
-
Project Planner
vor 6 Monaten
Frankfurt am Main, Deutschland Project Delivery Partners VollzeitProject Planner **Job Description**: **Job Summary**: - PDP is hiring a project planner to join our project controls team with responsibility for delivering a large scale CAPEX project in the BioPharma Industry in Southern Germany. - This person shall be reporting to the Project controls manager & Planning Lead. The Project Planner will have a primary...
-
Snr/lead Planner
vor 4 Monaten
Frankfurt am Main, Deutschland Project Delivery Partners VollzeitSnr/Lead Planner **Job Description**: - PDP is hiring a Senior project planner to lead and manage a team of planners with responsibility for delivering a large scale CAPEX project in the BioPharma Industry. - This person shall be report to the Project controls manager. The Lead/Senior Planner, in conjunction with the planning teams, have a primary...
-
Instandhaltungskoordinator (M/w/d)
vor 6 Monaten
Frankfurt Am Main, Deutschland Ardagh Group VollzeitZur Verstärkung unseres Teams am Standort Haßloch (Pfalz) suchen wir zum nächstmöglichen Termin einen Instandhaltungskoordinator (m/w/d) **Aufgabenbereich**: Aufbau, Pflege und Anwendung eines modernen Instandhaltungsmanagements für den Maschinenpark Planung und Dokumentation der Instandhaltung mit einer Instandhaltungssoftware Erhöhung der...
-
Technical System Planner
vor 3 Wochen
Frankfurt am Main, Deutschland B+G Ingenieure Bollinger und Grohmann GmbH Vollzeit4 December 2024 Technical system planner (steel and metal construction technology) (M/F/x) Façade Engineering Frankfurt Your tasks - Development of technical solutions for sophisticated façade designs - Creation of CAD details for façade constructions in all planning phases - Modeling façades in 3D, working in the BIM process - Coordination of...
-
Snr/lead Planner
vor 4 Monaten
Frankfurt am Main, Deutschland Project Delivery Partners VollzeitPDP is hiring a Senior project planner to lead and manage a team of planners with responsibility for delivering a large scale CAPEX project in the BioPharma Industry. - This person shall be report to the Project controls manager. The Lead/Senior Planner, in conjunction with the planning teams, have a primary objective to support the engineering, procurement,...
-
Tv Planner
vor 6 Monaten
Frankfurt am Main, Deutschland MindShare Vollzeit**DAS BEWEGST DU**: Als TV Planner (Mensch) bist du für die Planung, Kalkulation und Umsetzung der Videokampagnen insbesondere im klassischen Fernsehen, aber auch im online Video-Bereich verantwortlich. Darüber hinaus übernimmst du folgende Aufgaben: - Nach einer intensiven Einarbeitung berätst du namhafte Kunden hinsichtlich ihrer Multiscreen-Konzepte...
-
Digital Media Planner
vor 3 Monaten
Frankfurt am Main, Deutschland MindShare VollzeitDas bewegst du: Als Digital Media Planner (Mensch) übernimmst du folgende Aufgaben: - Du bist von der Planung bis zur Finalisierung für die Umsetzung aller digitalen Maßnahmen verantwortlich - Du beobachtest die aktuelle Entwicklung der Mediennutzung und des Marktes aufmerksam und leitest Handlungsempfehlungen für passende Werbeplatzierungen, Formate...
-
Senior Project Planner/planning Lead
vor 6 Monaten
Frankfurt am Main, Deutschland Project Delivery Partners VollzeitSenior Project Planner/Planning Lead **Job Description**: **Come join PDP in Frankfurt to join our Project Controls & Planning Team! We have an exclusive project, and required a Cost Control Lead. The primary tasks will involve:** - PDP is hiring a Senior project planner to lead and manage a team of planners with responsibility for delivering a large...
-
Senior Project Planner/planning Lead
vor 6 Monaten
Frankfurt am Main, Deutschland Project Delivery Partners VollzeitSenior Project Planner/Planning Lead **Job Description**: - PDP is hiring a Senior project planner to lead and manage a team of planners with responsibility for delivering a large scale CAPEX project in the BioPharma Industry in Southern Germany. - This person shall be report to the Project controls manager. The Lead/Senior Planner, in conjunction with the...
-
Junior Digital Media Planner
vor 3 Monaten
Frankfurt am Main, Deutschland MindShare VollzeitDas bewegst du: Als Junior Digital Media Planner bist du gemeinsam mit deinem Team Digital-Experte für deine Kunden. Darüber hinaus übernimmst du folgende Aufgaben: - Du erstellst die Mediapläne aller digitalen Maßnahmen für Deine Kunden - Du bist kontinuierlich mit der Beratung, den Vermarktern, unseren Channel-Experten und dem Campaign Management im...
-
Junior Digital Media Planner
vor 2 Monaten
Frankfurt am Main, Deutschland MindShare VollzeitDas bewegst du: Als Junior Digital Media Planner (Mensch) bist du gemeinsam mit deinem Team Digital-Experte für deine Kunden. Darüber hinaus übernimmst du folgende Aufgaben: - Du erstellst die Mediapläne aller digitalen Maßnahmen für Deine Kunden - Du bist kontinuierlich mit der Beratung, den Vermarktern, unseren Channel-Experten und dem Campaign...
-
Digital Media Planner
vor 7 Monaten
Frankfurt am Main, Deutschland MindShare Vollzeit**DAS BEWEGST DU**: Als Digital Media Planner (Mensch) übernimmst du folgende Aufgaben: - Du bist von der Planung bis zur Finalisierung für die Umsetzung aller digitalen Maßnahmen verantwortlich - Du beobachtest die aktuelle Entwicklung der Mediennutzung und des Marktes aufmerksam und leitest Handlungsempfehlungen für passende Werbeplatzierungen,...
-
Verkaufsleiter für Events und Gastronomie
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland Gastro Group VollzeitWir, die Gastro Group, sind ein erfahrener Catering-Dienstleister in der Rhein-Main- und Rhein-Neckar-Metropole.Unser Team ist bekannt für unsere exklusiven Locations, our vielfältigen Angebote und unseren Service.Bei uns arbeiten erfahrene Profis, die Ihre Wünsche erfüllen möchten. Egal ob Sie eine klassische Buffet oder einen einfachen BBQ...
-
Senior Project Planner/planning Lead
vor 6 Monaten
Frankfurt am Main, Deutschland Project Delivery Partners VollzeitPDP is hiring a Senior project planner to lead and manage a team of planners with responsibility for delivering a large scale CAPEX project in the BioPharma Industry in Southern Germany. - This person shall be report to the Project controls manager. The Lead/Senior Planner, in conjunction with the planning teams, have a primary objective to support the...
-
Supply Chain Planner
vor 6 Monaten
Frankfurt Am Main, Deutschland MTS MarkenTechnikService Gmbh & Co. KG VollzeitMarken, Technik und Service sind die Säulen der MTS. Wir betreiben erfolgreich die internationale Herstellung, den Handel und Vertrieb von aktuell über 20.000 Artikeln. Aktuell beschäftigen wir an unseren 9 Standorten rund 700 Mitarbeitende. Das Kerngeschäft der MTS Group umfasst die Sortimente Autopflege, Autozubehör, Fahrrad (E-Bikes), Fahrradzubehör...
-
Senior Digital Media Planner
vor 7 Monaten
Frankfurt am Main, Deutschland MindShare Vollzeit**DAS BEWEGST DU**: Als Senior Digital Media Planner bist du von der Planung bis zur Finalisierung für die Umsetzung aller digitalen Maßnahmen verantwortlich. Darüber hinaus übernimmst du folgende Aufgaben: - Beobachtung der aktuellen Entwicklung der Mediennutzung und des Marktes und Handlungsempfehlungen für passende Werbeplatzierungen, Formate und...
-
Scm Demand Planner
vor 6 Monaten
Karlstein am Main, Deutschland BMZ Holding GmbH VollzeitDie KION Battery Systems GmbH (KBS) ist ein Joint Venture der KION GROUP AG und der BMZ Holding GmbH und fertigt am Standort Kahl am Main seit 2020 leistungsstarke 48- und 80-Volt-Batteriesysteme mit Lithium-Ionen-Technologie für die E-Stapler der KION Tochterunternehmen STILL und Linde Material Handling. Seit 2022 ist der Standort um eine zweite...
-
Event Assistants
vor 3 Monaten
Frankfurt am Main, Deutschland IVS Group Ltd VollzeitWe are looking for **Event Assistants **to join our team in selling merchandise at a live event on - **Saturday 12th October 2024 - Shift 6 to 12 hours.** Venue: Deutsche Bank Park Address: Mörfelder Landstraße 362, 60528 Frankfurt am Main, Germany Retail or hospitality experience is preferred but a **hardworking and positive, can-do attitude, is most...