Administration Specialist German
vor 3 Wochen
For our client we are looking for an Administration Specialist German speaking to join the team in Leipzig, Germany. You will be part of their international Administration team and you will be dedicated to the German customer base. Your primary purpose is to support all sales and customer-related administrative processes for the German market to make the company a commercial success.
As a member of the Administration team, you will deliver the following:
- Handle all administration related to services, from customer signature up to installation partner assignment and ultimately contract activation
- Coordination of national deployments
- Ensuring correct data and monitoring progress on installations
- Coordinate after sales activities for existing customer database
- Coordinate customer complaint handling until resolution
- Assist the Accounts Receivable department in solving invoice or payment queries
- Actively participate in the Customer Success program to keep long term customer relations and service contract renewals after initial contract period
- Supporting the sales team located in France, and perform as the prime point of contact for the account managers of company management products & services on contract queries
- Report directly into the Administration team supervisor
**Requirements**:
- Business level German (C2 level) fluent in English, third language is an advantage
- 2 to 3 years of experience in a similar role
- Understanding of business processes and the ability to improve them when required
- Confident and have experience working in a B2B environment
- Stress-resistant under pressure
- You are solution oriented and accurate person with a positive attitude
- Enjoy working in a team in an international and dynamic environment
- Excellent computer and administration/organization skills
- Understanding technical issues is an asset
Working conditions
- 30 annual leave days
- Working from home up to 3 days a week
- 500 euros gross to set up your home office
- Chance to work abroad for 40 working days per year
- Birthday off and volunteering time off
- Unlimited access to LinkedIn learning
- Free English lessons
- Employee Assistance Program
- Support for childcare costs
- 100% employer funded pension scheme
- Commission on top of the salary
**Salary from**: €42000,**Salary to**: €45000,Work location
Leipzig
Company description
Our client is an international company that uses state-of-the-art SaaS technology to optimise supply chain efficiency.
Recruiter contact
Heleen Hermans, Undutchables Amsterdam
+31(0)6 34154087
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