Business Risk and Controls Lead
vor 1 Monat
JPMorgan Chase & Co. is expanding its business and is investing in innovative ways to attract customers, deepen engagement and drive increased satisfaction through delightful interactions with digital products and experiences. We believe that engaging, relevant and contextual content is at the heart of personalized customer experiences.
CM maintains a strong and consistent control environment through a joint accountability model that aligns managers with each line of business, function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issue Management, and Control Governance & Reporting.
**Role And Responsibilities**
- Develop and support a proactive risk and control culture within our digitally-driven business that leverages distributed interaction among peers to drive proven risk and control evaluation strategies as well as sound change management protocols
- Overlay your technology, process management and operational risk skills to develop, maintain and test operational controls libraries
- Review and analyze program-related data frames (e.g., KRIs/KPIs) to proactively identify existing and emerging operational risks to business-related programs and strategies
- Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including identifying control gaps, weaknesses and resolutions in order to reduce financial loss, regulatory exposure, and reputational risk
- Create an inner join with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions to further establish and maintain business relationship loops
**Minimum Skills, Experience and Qualifications**
- 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
- Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners
- Experience in Customer Service Operations. Experience in Fraud a plus.
- Fluency in German and English
- Ability to understand a process and associated risks in order to design effective controls
**Additional Skills, Experience and Qualifications**
- Experience working and efficiently delivering in an information technology area / environment is a plus (E.g. IT Auditing, Programming Controls, Data Management and Governance or the like)
- Ability to analyze data-driven situations to formulate appropriate conclusions Understanding issue root causes as well as identifying control gaps and weaknesses
- Ability to make objective and informed decisions based upon current data as well as justify decision making to influence stakeholders
- Clear and concise write-up of risks, issues, root causes, remediations, risk mitigants and control enhancements
**We Offer**
- Supportive environment to combine work and family requirements: flexible work arrangements, plus special support for working parents in emergency situations with free emergency childcare services
- Financial stability: competitive salaries, pension provisions via the BVV and our very own pension plan as well as an accident insurance
- Personal wellbeing: a range of offers available - from on-site medical checks and vaccinations to educational sessions, plus the option to increase your vacation entitlement to more than the standard 30 days pa
- Create a workspace where you can be yourself: you can get involved in our local philanthropic agenda as well as join employee networking groups
- Build your career: benefit from our bespoke mentoring program and a broad range of learning and development offerings
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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