Accomodation Specialist

vor 4 Wochen


Berlin, Deutschland Workstation Customer Care Vollzeit

Our client is a great online plattform bringing landlords and tenants together. For the multilingual support team we are looking for talented staff (M/F/d) with experience in customer service / customer support.

**Typical questions you will reply to are on the landlord side**:
What pictures work best to create an attractive advert How do I best describe my place in words
How can I put the assets in the right light When do I get my money
\_ Is temporary rental allowed in my town / district

**... and on the tenant side**:
I have a problem with the website, such as... How does the concept work
When do I get back my deposit I would like to give a feedback to my last trip

Currently we require fluency in one of the following languages: French or Norwegian

A minimum of one year customer service experiance is mandatory. Alternative experience as a receptionist, translator, check in agent or waiter will be accepted. Computer literacy is a prerequisit.

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