Partner Support Specialist
vor 6 Monaten
**About GetYourGuide**:
GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, travelers from over 170 countries have booked more than 80 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 700 travel experts and technologists, we are headquartered in Berlin and have 17 local offices around the world. Visit our careers website to learn more.
***:
**Team mission**:
Our mission is to build lasting affiliate partnerships by providing seamless support and driving engagement to help mid
- to long-tail affiliate partners reach their full potential.
**You will**:
- Manage the business relationship with mid
- Execute complex problem solving in operational account management tasks for various partner types (Travel Agent, Online Publisher, Local Partners, Loyalty Partners, Content Creators)
- Use partner data to identify optimization opportunities and provide integration support
- Manage and maintain relationships with internal stakeholders (e.g. Marketing, Finance, Customer Care, Engineering) to fix product and process issues
- Support cross-departmental initiatives and projects aimed at improving partner performance and experience
**Who you are**:
- You have B2B experience (B2C, marketing or social media experience is a plus)
- You have a keen attention to detail while working at speed
- You are a strong communicator with proven stakeholder management skills
- You are agile and able to adapt to new frameworks and process on a regular basis
- You are a self-starter who takes initiative and manages projects independently, and also understand the importance of collaborative approach and knowledge sharing
- You are tech-savvy (Google suite, data analytics platforms, spreadsheets, etc)
- Excellent written and verbal communication skills in English (C1)
**How we set you up for success**:
- Invest in your development with an annual personal growth budget
- Become a part of our success with virtual stock options
- Enjoy flexibility with a hybrid work-from-home and telecommuting policy
- Save on transportation costs with discounted public transportation tickets
- Support your loved ones with generous maternity and paternity leave policies
And more...
**We look forward to hearing from you**:
**We are an equal-opportunity employer**:
**Important notice: Protect yourself from recruitment scams**:
- #LI-Hybrid_
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