Director of Museum Services
vor 6 Monaten
Fotografiska is the Contemporary Museum of Photography, Art, and Culture. A destination to discover world-class photography, inspiring programming and retail, elevated dining, and surprising new experiences. Fotografiska was founded in Stockholm in 2010 and the museum has grown into an international destination in New York, Tallinn, and Berlin.
Fotografiska’s goals are simple: to inspire new perspectives for a more conscious world through the power of photography and to bring people together in discovery, experience, impact, and community.
**The Role**
The Director of Museum (Operational) Services is a key leadership role responsible for the areas of Facility and Operational Excellence, Event Services, and Business Administration & Analytics (KPI Tracking). They will ensure that the building and grounds are well maintained, functional, safe, and the building’s legacy respected; the infrastructure for events and exhibitions is ordered and set up in a timely manner, including but not limited to FFE, Sound and Light; Support Services for operational and technology requests are implemented and completed according to urgency; and that there is an understanding and reporting of weekly/monthly audience flow and spending to continuously improve the museum´s operations and therefore the overall guest and staff experience.
Reporting to the General Manager of Fotografiska Berlin, the Director will deliver meticulous service and may be asked to serve as an alternate to the General Manager in their absence.
The Director Museum (Operational) Services will:
- Participate in the development, recommendation, and administration of policies, procedures and processes in support of facility operations, event services, procurement and optimal guest flow.
- Lead cross-functional, complex project management and implementation in the areas of building maintenance/engineering, housekeeping, security as well as for the information technology and audio-visual services which support the departments which operate in the museum (Exhibitions, Events and Programming, Food & Beverage, Retail & Guest Experience)
- Ensure a consistent and high standard all areas are maintained for orderliness, accessibility, safety, and compliance (e.g. Fire, Health & Safety, Security, Housekeeping etc.) including but not limited to developing maintenance manuals and schedules as well as an Emergency Management (Incident Command) System for essential personnel which requires after hour and 24/7 on-call for response as needed.
- Coordinates the preparation of the quarterly and annual Museum Services budgeting and forecasting processes with a clear understanding of and ability to manage complex P&L statements to achieve revenue and budget targets.
- Directs and administers procurement, fiscal management and implementation activities for the museum, exhibition installations, programming and private events as well as other projects as assigned.
- Engage in a variety of meetings and working groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent operational information as appropriate.
- Recruit, train, and motivate an effective Museum Services team including internal and external Facility Managers and Engineers, Event Operations Managers and helping hands, IT & AV specialists, Housekeeping, and Security.
- Successfully supervise, delegate, and inspire people to achieve performance goals.
- Be prepared to trouble shoot effectively and shift priorities and rebalance a portfolio of work as business needs change.
- Demonstrate a high level of intercultural competence, an understanding of the diverse identities and cultures and in developing and supporting inclusive teams.
- Aid in the development and coaching of staff members by being a consistent example as a leader on the floor.
**Requirements**:
- Fluency in written and spoken German and a strong knowledge of English is required for the role.
- 8+ years’ progressively responsible, professional experience in a fast-paced, multi-purpose environment (including venue management, hospitality, museum, events management and event technical management etc.).
- While Fotografiska welcomes a range of backgrounds, completed studies or equivalent certifications in Facilities Management, Event Management, Business Administration, Event technical management or a related building construction field will prove useful in navigating this role.
- Strong skills in project management, contract management, budgeting, procurement, and building management/maintenance principles and practices are required for this role.
- Knowledge and interpretation of applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes related to building operations.
- Proficiency with computer technology for data driven reporting, budgeting, and communication.
- Ability to analyze processes and make recommendations for improvement.
- Competence in coordinating activitie
-
Head of Service Operations Director
vor 2 Wochen
Berlin, Berlin, Deutschland Televic VollzeitTelevic is seeking an experienced professional to lead our Services business as the Head of Service Operations Director.About TelevicWe are a growing organization with a global focus, dedicated to providing innovative solutions in the rail and public transportation sector. Our company culture values teamwork, innovation, and sustainability.Job...
-
Director of Communications
vor 3 Monaten
Berlin, Deutschland HRG Commercial Services GmbH VollzeitWir sind die HR Group, eine der am schnellsten wachsenden Hotelbetreibergesellschaften im deutschsprachigen Raum. Zum Portfolio unserer eigentümergeführten Unternehmensgruppe gehören derzeit mehr als 145 Hotels, welche sich in zentral gelegene Stadthotels sowie Hotels und Resorts in beliebten Ferienregionen in Deutschland, den Niederlanden, Polen, der...
-
Director of Cultural Events and Programming
vor 6 Monaten
Berlin, Deutschland Fotografiska VollzeitFotografiska is the Contemporary Museum of Photography, Art & Culture. Founded in Stockholm, in late 2019 the Museum opened a treasured, historic landmark building in NYC’s Flatiron District. The iconic Stockholm and NYC locations are complemented by expansion in Tallinn, and a forthcoming Berlin location. Fotografiska Berlin is slated to open on 14th of...
-
Director of Communications
vor 3 Monaten
Berlin, Deutschland HRG Commercial Services GmbH VollzeitWir sind die HR Group, eine der am schnellsten wachsenden Hotelbetreibergesellschaften im deutschsprachigen Raum. Zum Portfolio unserer eigentümergeführten Unternehmensgruppe gehören derzeit mehr als Hotels, welche sich in zentral gelegene Stadthotels sowie Hotels und Resorts in beliebten Ferienregionen in Deutschland, den Niederlanden, Polen, der...
-
Museum Cleaner
vor 4 Wochen
Berlin, Berlin, Deutschland Fotografiska Berlin GmbH VollzeitFotografiska Berlin GmbH is seeking a reliable and committed cleaner to join our team with immediate effect. Your main task will be the cleaning and maintenance of all rooms as well as the outside areas of our museum.Cleaning of all Fotografiska Berlin premises, as well as outdoor areas around the property. Key Responsibilities:Cleaning and maintenance of...
-
Cleaning / Reinigung Museum (M/w/d) Part-time
vor 5 Monaten
Berlin-Mitte, Deutschland Deutsches Spionage Museum DSM GmbH Vollzeit**Our museum cleaning-team is looking for support!** The German Spy Museum is searching for a reliable cleaning person, starting as soon as possible. We need support in the early shift (starting from 5 am in the morning until 12 pm), but also in the late shift (from 12 pm - 7 pm). You can work 18 or 24 hours per week (that's 3 or 4 days). The museum is open...
-
Head of Customer Service Director
vor 4 Wochen
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob OverviewOpteven Deutschland seeks a seasoned Head of Customer Service Director to spearhead the launch of our new B2C product. As a member of our executive team, you will be responsible for ensuring the successful transition of our new product from pilot phase to full operational mode. Your expertise in customer service, leadership, and project...
-
Museumsguide m/w/d Mini- Midijob
vor 6 Monaten
Berlin, Deutschland Paradox Museum Berlin VollzeitÜber das Paradox MuseumParadox ist die am schnellsten wachsende Brand in der spielerisch-pädagogischen Unterhaltungsbranche. Wir streben danach, einen neuen globalen Trend rund um unvergessliche immersive Erlebnisse zu schaffen, bei denen Spaß und Bildung Hand in Hand gehen. Nach Stockholm, Oslo und Miami wird das Paradox Museum Berlin bald seine Türen...
-
Bhg Hospitality Director of Finance
vor 5 Monaten
Berlin, Deutschland BHG Hospitality GmbH VollzeitBHG Hospitality GmbH is a hospitality company dedicated to providing exceptional guest experiences across our portfolio of Restaurants, Bars and Cafes in Berlin. With a commitment to excellence and a passion for hospitality, we strive to create memorable moments for our guests and foster a positive work environment for our team members. **The Role** Our...
-
Associate Director of Sales
vor 6 Monaten
Berlin, Deutschland workster.jobs Vollzeit**Associate Director Sales - Berlin** High-level Associate Director role for a leading Outsourcing/BPO consultancy who is seeking to onboard an Associate Director of Sales with English to work with teams on-site in Berlin. Location - On-site in Berlin, Germany **Your Tasks** - Lead the management team to achieve specific business targets, ensuring high...
-
Museumsguide M/w/d Mini- Midijob
vor 2 Monaten
Berlin, Deutschland Paradox Museum VollzeitÜber das Paradox Museum Paradox ist die am schnellsten wachsende Brand in der spielerisch-pädagogischen Unterhaltungsbranche. Wir streben danach, einen neuen globalen Trend rund um unvergessliche immersive Erlebnisse zu schaffen, bei denen Spaß und Bildung Hand in Hand gehen. Nach Stockholm, Oslo und Miami wird das Paradox Museum Berlin bald seine Türen...
-
Senior Client Services Director
vor 4 Wochen
Berlin, Berlin, Deutschland MRM VollzeitSenior Client Services DirectorMRRM GermanyFrankfurt or BerlinMRRM is seeking a Senior Client Services Director to lead our team in Germany. You'll own and develop our relationship with several key clients while playing a pivotal role in identifying and converting opportunities for us to grow.The Responsibilities:We're looking for an experienced Client...
-
Museumskommunikator m/w/d
vor 4 Wochen
Berlin, Berlin, Deutschland Paradox Museum VollzeitDas Paradox Museum ist eine innovative Einrichtung, die sich auf interaktive Attraktionen spezialisiert hat. Wir streben danach, einen neuen globalen Trend rund um unvergessliche immersive Erlebnisse zu schaffen, bei denen Spaß und Bildung Hand in Hand gehen.Als Guide bist du ein echter Markenbotschafter und sorgst immer für außergewöhnlichen...
-
Museumskommentator m/w/d Mini- Midijob
vor 1 Monat
Berlin, Berlin, Deutschland Paradox Museum VollzeitÜber die PositionAls Guide im Paradox Museum bist du ein wichtiger Teil unseres Teams. Du bist der/die Markenbotschafter*in, der/die den Besuchern ein außergewöhnliches Erlebnis bietet.AufgabenHervorragender Service und Führung der Besucher durch die Welt der ParadoxienBesucherempfang und Beantworten ihrer Fragen rund um die Exponate und Führungen durch...
-
Client Services Director- Germany
vor 2 Monaten
Berlin, Deutschland Chapter 2 Vollzeit**Chapter 2** uses a combination of people, processes, and technology to scale our clients' businesses. We have redefined the traditional RPO model to achieve fast, economical, and exceptional results. Our holistic approach combines dedicated **embedded talent, best-in-class technology, and employer branding solutions** across all sectors. With a global...
-
Dein Weg zum Paradoxschauplatz: Museumsguide m/w/d
vor 19 Stunden
Berlin, Berlin, Deutschland Paradox Museum VollzeitWir sind das Paradox Museum, ein revolutionäres Erlebnismuseum im Herzen von Berlin. Wir streben danach, unvergessliche Abenteuer zu schaffen, bei denen Spaß und Bildung Hand in Hand gehen.Als unser vielseitiger Guide bist du ein echter Markenbotschafter und sorgst immer für außergewöhnlichen Kundenservice. Deine Aufgaben wechseln sich ab...
-
Head of Payroll Processes
vor 1 Woche
Berlin, Deutschland HR Group VollzeitDie HR Group ist eine der am schnellsten wachsenden Hotelbetreibergesellschaften im deutschsprachigen Raum. Zu unserem Portfolio gehören derzeit über 180 Hotels in der Nähe von Messen und Flughäfen, sowie zentral gelegene Stadthotels und Hotels & Resorts in beliebten Ferienregionen. Unser Hauptgeschäftsfeld besteht im Erwerb und Betrieb von...
-
Director, Professional Services
vor 6 Monaten
Berlin, Deutschland Infoblox VollzeitIt’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently...
-
Director of European Strategies
vor 6 Monaten
Berlin, Deutschland Institute for Agriculture and Trade Policy VollzeitThe Institute for Agriculture and Trade Policy (IATP) is looking for a full-time Director of European Strategies in our Berlin, Germany office. **Our Mission** IATP works locally and globally at the intersection of policy and practice to ensure fair and sustainable food, farm, and trade systems. **Who are you?** You are committed to systemic solutions...
-
Besucherservice Museum
vor 5 Monaten
Berlin-Mitte, Deutschland Deutsches Spionage Museum DSM GmbH VollzeitBesucherservice Museum - Ticketing/Shop/Café (m/w/d) im Deutschen Spionagemuseum und Deutschlandmuseum - in Teilzeit **Das Deutsche Spionagemuseum und das direkt benachbarte Deutschlandmuseum gehören zusammen und werden von unserem gemeinsamen Team betreut. Durch die Neueröffnung des Deutschlandmuseums wachsen wir und suchen neue Kolleg*innen!** - Das...
