Data Protection Specialist

vor 2 Wochen

Berlin, Deutschland JPMorgan Chase Vollzeit

As a Data Protection Specialist / Datenschutzspezialist People Lead you will work closely with our Banking Operations team to make sure we are performing across all our areas and ensure to create the best class customer experience.

With a focus on individual data protection right requests, you will analyse performance data and extract data to come up with actions to constantly improve your team performance, the customer experience and the business engagement. You will play an important role in ensuring that we are compliant with the regulatory requirements and that we act as advocates for our customer.

**Job Responsibilities
- Be a Service Matter Expert within team for DSGVO.
- Review escalated cases and support on high profile cases on a daily basis
- Oversee updates to processes, procedures and guidance documents.
- Complete quality checks on cases and reports on metrics
- Work closely with other Banking Ops teams
- Manage, review and support on delivery of materials for control committees, business forums, privacy meetings and strategy working sessions
- Manage deep-dive reviews of areas of emerging risk to identify issues for the business to remediate, documenting outcomes and sharing results with stakeholders

**Required qualifications, capabilities, and skills**:

- In-depth understanding of data protection regulations in Germany (DSGVO)
- Strong communication and coordination skills to liaise between teams effectively
- Excellent organisational skills to ensure timely responses to individual right requests and incidents
- Problem-solving abilities to address complex privacy-related issues and ensure compliance across teams
- Fluent in German and English

**Preferred qualifications, capabilities, and skills**:

- Experience in managing teams and projects
- Experience in the German Banking Landscape

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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