Cross Cultural Specialist

**Location**: Ansbach, Germany

**Worksite**: On-site

**Position**:Part-time

**Duties**:

- Conduct Relocation Readiness briefings and classes monthly or by request using materials provided by ACS staff.
- Topics include:

- ** Host Nation Orientation and Walking Tour**: A 2-day course every 2 weeks on German customs, courtesies, traditions, and language, including a classroom session and walking tour through Ansbach.
- ** Basic Conversational German Class**: A 1-1.5-hour session held twice per week, covering basics of the German language.
- ** English as a Second Language (ESL) Class**: A 1-1.5-hour session held once per week, covering basics of the English language.
- Enter class and client tracking information in the Client Tracking System within three workdays of the training/briefing.
- Coordinate with the ACS Operations Officer quarterly to suggest improvements to class content.
- Measure customer satisfaction using the Interactive Customer Evaluation (ICE) website.
- Be available during facility operating hours to conduct briefings, classes, and services by request or on demand.

**Requirements**:

- Experience in conducting educational briefings and classes.
- Strong communication and presentation skills.
- Ability to manage and track class and client information in a timely manner.
- Proficiency in using client tracking systems and other related software.
- Strong organizational skills to manage schedules and class materials.
- Availability during facility operating hours to conduct classes and provide services as needed.
- Fluency in both English and German.
- Familiarity with military relocation processes and ACS programs is a plus.

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