Support Services Coordinator, Global Member

vor 3 Wochen

Berlin, Deutschland Fabletics Vollzeit

Job Description

TechStyleOS is currently looking for a Support Services Coordinator, Global Member Services EU.

TechStyleOS is the globally integrated Operations and Services provider behind some of the fastest growing online fashion brands in history, including Fabletics, Savage X Fenty, JustFab, Yitty, ShoeDazzle, and FabKids.

You will support all 4 of our brands: Fabletics, focused on athleisure and created together with the actress Kate Hudson; Savage X Fenty, our highly loved lingerie brands established together with Rihanna; JustFab, our online subscription fashion retailer that carries selections of shoes, handbags, jewelry, and denim; and Yitty, our shapewear brand reinvented by the singer Lizzo.

With offices in Berlin, London, Barcelona and headquarters in Los Angeles, we´re currently looking for a full-time Support Services Coordinator, Global Member Services EU based in our Berlin office.

How Do You Fit In?

The EU Coordinator Support Services is critical to the success of the organization and key executor of driving action plans to meet and/or exceed Global Member Services and TechStyle objectives as well as exceeding our Member expectations.

The EU Coordinator Support Services will be acting as a liaison between the European Member Services organization, the EU Finance team, The Supply Chain team and the EU legal team, located across the TechStyle EU offices in Barcelona, Berlin, and London. This position will ensure that our current and future support service partners are as efficient and effective as possible to achieve a best possible result at an optimal cost. Optimizing the collaboration and communication between Global Member Services and the partners providing service outside of the main call center business and linked to the mentioned departments is core to the EU Coordinator Support Services.

This position will be reporting to the Manager EU Communications & Support Services.

**Responsibilities**:
- Oversees GMS support functions on an operational level, specifically.- Be the liaison between Supply Chain and GMS EU.- Facilitating as contact point for agents and warehouse team requests.- Be the contact to all carrier.- Liaison between GMS and EU legal- Supports with preparation of paperwork for legal cases in communication with state authorities, consumer agencies, and private entities in German language.- Tier 2 team management and handling their requests and questions in cooperation with Back Office EU.

**Required Skills**:
- A minimum of 3 year experience in a commercial position, with experience in a customer centric environment.- Ecommerce experience; experience in handling inquiries around a subscription model.- Demonstrated experience, and comfort with, balancing the needs of multiple stakeholders and brands while delivering an intuitive solution.- Strong organizational skills and the ability to oversee and manage a granular multi-task workload.- Experience working cross-functionally with multi-disciplinary teams and external partners/clients.- Ability to solve problems creatively.- Independent in the management of the tasks and priorities- Patient, respectful and can work with diverse personalities and nationalities.- Ability to learn quickly in a dynamic environment and excellent team player.- Good sense of humor

What’s in it for you?

Compensation: We offer a competitive salary, discretionary annual bonus scheme, and company equity program.

Holidays: Relaxation is important That's why we have unlimited vacation days, plus 4 Fridays off during the Summer.

Flexible Working: We embrace a hybrid working culture Our teams thrive on collaborative working from our cool office in Berlin during the week and offer the choice to work from home Mondays and Fridays.

Professional Development: We want you to have dedicated time for your professional development. That is why we created the “Style Your Day” initiative that happens one Friday a month. You can use the morning for career development programs and company sponsored mentorship opportunities, and spend your afternoon taking care of personal goals that matter most to you

Work Life Balance: As an international company we understand that not everybody works the same hours, so if you need to start late, finish early, or take time for yourself during the middle of the day, go ahead Also, we care about maintaining healthy work life balance, so we have introduced the policy of no meetings Friday

Health & Wellness Benefit: Fitness is in our DNA, that’s why we pay the gym membership 100% and offer a Premium subscription in the Calm App and Healthkick Platform.

Location: Our office is located right next to Schlesisches Tor on the Spree in a modern space with a beautiful rooftop and amazing sights to the city.

Company Events: We love having the team around so we welcome you to join our THIRSTdays (enjoy the company of your colleagues with drinks and snacks at the office), Summer Party / Winter Party, Bring your Ki

  • Support Services Coordinator, Global Member

    vor 2 Monaten

    Berlin, Deutschland FABLETICS Vollzeit

    Land **:Deutschland** Bundesland **:Berlin** Stadt **:BERLIN** Berufsfelder **:IT, Internet** Vertragsform **:Festanstellung** Arbeitszeit **:Vollzeit** **Stellenbeschreibung**: **TechStyle** **OS** is currently looking for a **Support Services Coordinator, Global Member Services EU** **.** **TechStyleOS** is the globally integrated Operations and...

  • Global Member Services Coordinator, Eu Operations

    vor 2 Monaten

    Berlin, Deutschland FABLETICS Vollzeit

    Land **:Deutschland** Bundesland **:Berlin** Stadt **:BERLIN** Berufsfelder **:Einzelhandel** Vertragsform **:Festanstellung** Arbeitszeit **:Vollzeit** **Stellenbeschreibung**: **TechStyle** **OS** is currently looking for a **Global Member Services Coordinator, EU Operations** **.** **TechStyleOS** is the globally integrated Operations and Services...

  • Finance and Administrative Coordinator

    vor 3 Wochen

    Berlin, Deutschland Linden Global Learning Support Services UG Vollzeit

    Job descriptionFinance & Administrative Coordinator in Berlin Full-time or Part-time (80%)9 of 10 international schools globally report that they do not have the resources to support the diverse needs of all learners. We are on a mission to change that. Who WE Are: From Berlin, the heart of Europe, to international schools and students around the globe, we...

  • Distribution Technology Coordinator

    vor 1 Monat

    Berlin, Deutschland Design Hotels AG Vollzeit

    Distribution Technology Coordinator (M/F/d) - Berlin_ IN A NUTSHELL As Coordinator Distribution Technology you use your passion for Distribution systems and technology to support our member hotels in building their online presence. You will implement and support our member hotels in using and maintaining the systems, strategic revenue planning and...

  • Training Coordinator

    vor 4 Wochen

    Berlin, Deutschland AmazonSupport Services Germany Vollzeit

    Experience in programme administration and team coordination - Proven project management and programme management experience - Experience as a Programme Administrator We are seeking a customer-obsessed and agile Training Coordinator to join Amazon’s Global Security Academy (GSA). The coordinator will work to facilitate the implementation of Global...

  • Distribution Technology Coordinator

    vor 1 Monat

    Berlin, Deutschland Marriott International, Inc Vollzeit

    **Additional Information** Distribution Technology Coordinator - Design Hotels **Job Number** 23199917 **Job Category** Revenue Management **Location** Design Hotels AG, Stralauer Allee 2C, Berlin, Berlin, Germany VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management IN A NUTSHELL As...

  • Member Services Associate

    vor 22 Stunden

    Berlin, Deutschland Habyt GmbH Vollzeit

    Habyt's mission is to provide the best housing experience, anywhere. We develop and manage beautifully designed, community driven and technologically empowered living spaces to create a modern living concept. We are funded by top VC and Real Estate investors in Europe. If you are passionate about real estate, would like to join a dynamic, talented and...

  • Rfp Programs Coordinator

    vor 1 Monat

    Berlin, Deutschland Design Hotels AG Vollzeit

    RFP Programs Coordinator (M/F/d) - Berlin_ IN A NUTSHELL In this position, you drive the RFP process towards the set goals and revenue targets. TASKS & RESPONSIBILITIES - Together with the Manager RFP Programs coordinate the global RFP process & workflow - Support with various RFP tasks in the preparation of the new RFP corporate & consortia season - Add...

  • Global Advocacy Coordinator

    Vor 6 Tagen

    Berlin, Berlin, Deutschland United Nations Children's Fund (UNICEF) Vollzeit

    JOB DESCRIPTIONTransparency International is a global movement with one vision: a world in which government, business, civil society and the daily lives of people are free of corruption. With more than 100 chapters worldwide and an international secretariat in Berlin, we are leading the fight against corruption to turn this vision into reality.Global...

  • Global Advocacy Coordinator

    Vor 2 Tagen

    Berlin, Berlin, Deutschland United Nations Children's Fund (UNICEF) Vollzeit

    JOB DESCRIPTIONTransparency International is a global movement with one vision: a world in which government, business, civil society and the daily lives of people are free of corruption. With more than 100 chapters worldwide and an international secretariat in Berlin, we are leading the fight against corruption to turn this vision into reality.Global...

  • People Operations Support Coordinator

    vor 1 Monat

    Berlin, Deutschland Uber Vollzeit

    About the Team Uber's People Operations team ensures that our global employee population has a fantastic experience at Uber, from onboarding onwards. We're the center-point between the different People functional areas, the jack-of-all-trades who know the answers to employee questions, and if not, how to connect people who do. Based around the world, we take...

  • People Operations Support Coordinator

    Vor 2 Tagen

    Berlin, Deutschland Uber Vollzeit

    About the Team Uber's People Operations team ensures that our global employee population has a fantastic experience at Uber, from onboarding onwards. We're the center-point between the different People functional areas, the jack-of-all-trades who know the answers to employee questions, and if not, how to connect people who do. Based around the world, we take...

  • People Operations Support Coordinator

    vor 4 Wochen

    Berlin, Deutschland Uber Vollzeit

    About the Team Uber's People Operations team ensures that our global employee population has a fantastic experience at Uber, from onboarding onwards. We're the center-point between the different People functional areas, the jack-of-all-trades who know the answers to employee questions, and if not, how to connect people who do. Based around the...

  • People Operations Support Coordinator

    vor 1 Tag

    Berlin, Deutschland Uber Vollzeit

    About the Team Uber's People Operations team ensures that our global employee population has a fantastic experience at Uber, from onboarding onwards. We're the center-point between the different People functional areas, the jack-of-all-trades who know the answers to employee questions, and if not, how to connect people who do. Based around the...

  • Distribution Technology Coordinator

    vor 1 Monat

    Berlin, Deutschland Design Hotels Vollzeit

    Type de Poste Non-Management IN A NUTSHELL As Coordinator Distribution Technology you use your passion for Distribution systems and technology to support our member hotels in building their online presence. You will implement and support our member hotels in using and maintaining the systems, strategic revenue planning and pricing.   TASKS &...

  • Distribution Technology Coordinator

    Vor 2 Tagen

    Berlin, Deutschland Design Hotels Vollzeit

    Type de Poste Non-Management IN A NUTSHELL As Coordinator Distribution Technology you use your passion for Distribution systems and technology to support our member hotels in building their online presence. You will implement and support our member hotels in using and maintaining the systems, strategic revenue planning and pricing.   TASKS &...

  • Teamlead Team Member Support

    Vor 3 Tagen

    Berlin, Deutschland 4flow Vollzeit

    You think globally and are always searching for solutions? Then join our HR Solutions team and become part of our successful and growing company! Our HR Solutions team is responsible for the topics of global mobility, compensation & benefits, performance management, career and working time models, promotion processes, labor law, and the development of new...

  • Teamlead Team Member Support

    Vor 2 Tagen

    Berlin, Deutschland 4flow Vollzeit

    You think globally and are always searching for solutions? Then join our HR Solutions team and become part of our successful and growing company! Our HR Solutions team is responsible for the topics of global mobility, compensation & benefits, performance management, career and working time models, promotion processes, labor law, and the development of new...

  • Rfp Programs Coordinator

    vor 1 Monat

    Berlin-Friedrichshain, Deutschland Marriott International, Inc Vollzeit

    **Additional Information** RFP Programs Coordinator - Design Hotels **Job Number** 24039041 **Job Category** Sales & Marketing **Location** Design Hotels Berlin office, One Marriott Drive, Berlin, Germany, Germany VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management IN A NUTSHELL In this...

  • SAP Support Coordinator

    vor 4 Wochen

    Berlin, Deutschland BWI GmbH Vollzeit

    Als primärer Digitalisierungspartner der Bundeswehr erbringen wir stabile, sichere und effiziente IT-Services im In- und Ausland, vom Grundbetrieb bis in den einsatznahen Bereich und tragen so zur kontinuierlichen Erhöhung der Führungs- und Einsatzfähigkeit der Bundeswehr bei. Die Abteilung CS ERP AM Anwendungen Personal leistet u.a. den...