Head of Sales Experience

vor 3 Monaten

Hamburg, Deutschland Heinemann Vollzeit

For Hamburg Headquarters we are recruiting a**Head of Sales Experience (M/F/d)**

Your new job includes
- As Head of Sales Experience (M/F/d), you will be responsible for creating and managing the sales experience strategy and roadmap. In particular, you will- lead projects and strategically develop innovative concepts, services and measures in the B2C and B2B business to maximize the sales experience
- advise and support sales customers and retail locations in all matters relating to the sales experience in B2B and B2C (Sales Excellence Center)
- assume business and rollout responsibility for all checkout solutions used at Gebr. Heinemann
- be responsible for the further development of the collaboration and sales platform (HeiCloud) in order to digitize the business processes with distribution and retail locations
- lead your team and be responsible for training and development
- take responsibility for achieving KPIs, increasing the sales experience with top customers and locations, team utilization and project profitability

What you should bring along
- Business administration studies with a Master's/Diploma degree or comparable qualification
- At least 4-6 years of professional experience in which the expertise was significantly deepened, ideally in an international trading company
- Experience in leading a team
- Business fluent in English, ideally additional foreign language skills
- A flair and passion for innovation and technologies in retail paired with the ability to think innovatively and "out of the box"
- Very good conceptualization skills as well as high management and coordination skills with regard to cross-divisional cooperation
- Willingness and awareness to manage competencies, promote knowledge development and set standards

If you do not tick all boxes, but still believe you are a match to this role, we are happy to get in touch.What you can be excited about

**Attractive employee discounts**

**Flexible working hours**

**Subsidised public transport**

**Extensive training and development opportunities**

**Employer-funded pension

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