Aktuelle Jobs im Zusammenhang mit Customer Service - Bergisch Gladbach - IQUL GmbH


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland REWE Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at REWE. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.Key ResponsibilitiesProvide excellent...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland REWE Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at REWE. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.Key ResponsibilitiesProvide excellent...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland REWE Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at REWE. As a Sales Associate - Beverages, you will be responsible for providing exceptional customer service and promoting our beverage products to customers.Key ResponsibilitiesProvide excellent customer service and respond to customer inquiries in a...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland REWE Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at REWE. As a Sales Associate - Beverages, you will be responsible for providing exceptional customer service and promoting our beverage products to customers.Key ResponsibilitiesProvide excellent customer service and respond to customer inquiries in a...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland REWE Vollzeit

    Job Title: Customer Service Representative at REWELocation: GermanyContract Type: Full/Part-time, temporaryKey Responsibilities:Conduct cash transactions accurately and ensure proper reconciliation of the scanner cash register.Maintain cleanliness and attractiveness of the cashier area.Stock merchandise, ensuring quality and completeness.Delight customers...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland REWE Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at REWE Market. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland REWE Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at REWE Market. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland TK Maxx Vollzeit

    Job Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at TK Maxx. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and productive store environment.Key Responsibilities:Assist customers with...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland TK Maxx Vollzeit

    Job Summary:We are seeking a highly motivated and customer-focused Sales Associate to join our team at TK Maxx. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and productive store environment.Key Responsibilities:Assist customers with...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland ista Express Service GmbH Vollzeit

    Job Overview: Service TechnicianKey Responsibilities:Familiarize yourself with our team of service techniciansInstall, maintain, and replace measurement devices - SHK (such as smoke detectors, heat cost allocators, and water meters) while adhering to quality standardsAddress and resolve customer inquiries and complaintsDocument job orders digitally using a...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland ista Express Service GmbH Vollzeit

    Job Overview: Field Service TechnicianKey Responsibilities:Collaborate with our team of service professionalsPerform installation, upkeep, and replacement of measurement instruments - SHK (including smoke detectors, heat cost allocators, and water meters) while adhering to quality standardsAddress and resolve customer inquiries and issuesUtilize digital...


  • Bergisch Gladbach, Deutschland Jobactive GmbH Vollzeit

    Die Jobactive bringt Sie auf der Karriereleiter eine Stufe weiter! Wie? Bei unserem Kunden am Standort Bergisch Gladbach in Vollzeit mit 38,5 Stunden als: **Mitarbeiter Customer Service (m/w/d)** **Ihre Aufgaben**: - Auftragserfassung / -bearbeitung - Prüfung der termingerechten Warenverfügbarkeit - Überwachung der termingerechten Auslieferung in...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland Teleperformance Vollzeit

    Exciting Opportunity for Digital EnthusiastsIf you have a passion for technology and the internet, this position offers you the chance to relocate to Athens, Greece, and become a part of a leading digital service team.Your ResponsibilitiesReceive comprehensive training to become a digital service expertAdvise businesses on enhancing their online reputation...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland Teleperformance Vollzeit

    About the RoleIf you have a passion for technology and the digital landscape, this position offers you the opportunity to work in Athens, Greece, and become a digital professional.Your ResponsibilitiesBecome a digital professional through comprehensive product training.Advise businesses on enhancing their online reputation and understanding customer search...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland CBT - Caritas- Betriebsführungs- und Trägergesellschaft GmbH Vollzeit

    About the Role:We are seeking a highly motivated and experienced Service Assistant to join our team at CBT - Caritas- Betriebsführungs- und Trägergesellschaft GmbH. As a Service Assistant, you will be responsible for providing exceptional customer service in our restaurant, preparing and serving meals, and assisting with kitchen duties.Key...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland Teleperformance Vollzeit

    Passionate about technology and the digital world?Here’s an opportunity to live and work in Athens, Greece, while becoming a digital specialist.Your RoleBecome a digital authority through comprehensive product training.Advise businesses on enhancing their online reputation and understanding customer search behaviors.Assist companies in improving their...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland CBT - Caritas- Betriebsführungs- und Trägergesellschaft GmbH Vollzeit

    About the Role:We are seeking a highly motivated and experienced Service Assistant to join our team at CBT - Caritas- Betriebsführungs- und Trägergesellschaft GmbH. As a Service Assistant, you will be responsible for providing exceptional customer service in our in-house restaurant, assisting with food preparation and presentation, and contributing to the...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland Teleperformance Vollzeit

    Exciting Opportunity for Digital EnthusiastsIf you have a passion for technology and the internet, this role offers you the chance to relocate to Athens, Greece, and become a digital professional.Your ResponsibilitiesReceive comprehensive training to become a digital expertAdvise businesses on enhancing their online reputation and understanding customer...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland ista Express Service GmbH Vollzeit

    Job Overview: Field Service TechnicianKey Responsibilities:Collaborate with our team of service techniciansPerform installation, upkeep, and replacement of measurement instruments - SHK (including smoke detectors, heat cost allocators, and water meters) while adhering to quality standardsAddress and resolve customer inquiries and complaintsDocument work...


  • Bergisch Gladbach, Nordrhein-Westfalen, Deutschland Teleperformance Vollzeit

    Are you enthusiastic about the internet and innovative technologies? This is your opportunity to work in Athens, Greece, and become a digital specialist.We are seeking individuals with German and English proficiency to join us in a modern work environment in Greece, following a relocation to Athens.Your ResponsibilitiesBecome a digital specialist through our...

Customer Service

vor 4 Monaten


Bergisch Gladbach, Deutschland IQUL GmbH Vollzeit

Wer wir sind

Die IQUL GmbH ist ein stark wachsendes Unternehmen im Hochschulbildungsmarkt. Als Anbieter maßgeschneiderter, digitaler Prüfungsplattformen treibt unser Team die Digitalisierung des Bildungssektors voran und hat eine führende Rolle in der Gestaltung von E-Prüfungen im deutschsprachigen Raum übernommen. Wir sind an vielen Hochschulen in Deutschland, Österreich und der Schweiz vertreten und sind der führende E-Assessment-Anbieter der deutschen Industrie
- und Handelskammern sowie vieler deutscher Ministerien.

Werde Teil des IQUL Teams Customer Service - Kundenservice (W/M/D) in Vollzeit

’Digital in mind, service workers at heart’

Aufgaben

**Einige deiner Aufgaben**:

- 1st
- and 2nd-Level-Support und Beratung von internen und externen Kundinnen und Kunden (kein Call-Center-Umfeld)
- Kommunikation auf Kanälen wie E-Mail, Live-Chat, Telefon und in unserem Ticketsystem
- Weiterleitung von 3rd-Level-Support-Anfragen
- Erstellung von Support-Auswertungen
- Gelegentliche Assistenz bei der Prüfungsdurchführung vor Ort

Qualifikation

**Das bringst du mit**:

- Teamgeist, Leistungsfähigkeit und Qualitätsbewusstsein
- Effiziente Arbeitsweise mit einem lösungsorientierten und strukturierten Ansatz
- Erfahrungen im 1st oder 2nd Level Support wünschenswert
- Hohe Softwareaffinität und die Fähigkeit, komplexe, technische Sachverhalte schnell zu erfassen
- Angenehme Telefonstimme und sachliche Kommunikationsfähigkeit in allen Situationen
- Freude am Umgang mit Menschen und mit einem bescheidenen, aber selbstbewussten Auftreten
- Eine ausgeprägten Service-Mentalität
- Du bist freundlich und höflich, hast ein gutes Selbstmanagement und arbeitest genau
- Sehr gute Deutschkenntnisse in Wort und Schrift

**Benefits**:
**Wir bieten dir**:

- Ein offenes, hilfsbereites und familiäres Team mit guter Stimmung
- Passende Bezahlung, sowie viel Freiraum und Selbstmanagement
- Fundierte Einarbeitung mit Kollegen im Team, viel durch Learning-by-doing
- Weiterentwicklungsmöglichkeiten und einen Team-Paten
- Möglichkeit zum Mobilen Arbeiten
- Ein dynamisches und modernes Unternehmen mit großer Zukunft
- Einen zukunftssicheren Arbeitsplatz und einen unbefristeten Arbeitsvertrag mit 30 Urlaubstagen
- Start-Up Atmosphäre mit der Möglichkeit am Jobrad-Programm teilzunehmen
- Interessante Teamveranstaltungen und natürlich modernste IT-Geräte
- Selbstverständlich auch freie Soft
- und Heißgetränke

Dein TEAM Digitale Prüfungsdurchführung freut sich auf dich