Sales and Service Technician

**About the Voith Group**

Support the Voith Group | Division Paper as an

**Sales and Service Technician (m|f|d) Tissue Germany**
Job ID 75222 | Remote or location Düren | hybrid working possible

Your responsibilities include: Boosting and sustaining sales involves nurturing our current customer relationships while also bringing in new clients.

**Your tasks**
- The development and presentation of technological and commercial solutions in collaboration with clients are also part of your duties.
- You will handle customer complaints in alliance with the respective product managers and laboratories.
- Maintaining databases and information systems as well as monitoring and supporting order processing alongside the back office.
- You always keep an eye on the market, analyse and evaluate our competitors, prepare corresponding annual budgets and do its implementation.
- Additionally, you are responsible for technical issues, including:

- Providing necessary customer support doing measurements, troubleshooting, and service data interpretations.
- Preparing visit reports and survey reports.
- Cross divisional cooperation with other departments of Voith Paper.

**Your Profile**
- Education in a technical field, preferable a studies degree, with professional experience in paper making.
- Good knowledge in German and English (written and spoken).
- Very good knowledge in the use of MS Office.
- Class B driving licence (motor vehicle) is required.
- Proactive, independent and responsible way of working as well as sociability and willingness to travel (50 - 80%).
- Ability to work in a team, service orientation and a high degree of self-motivation.

We offer you an international working environment with an open and inclusive company culture. In addition, you can expect flexible working models, sustainable development opportunities and various offers for the compatibility of family and career as well as health and well-being.

Shape the future of paper production with us and set the course for an innovative and trend-setting project. You can get a first insight here**:PAPERMAKING FOR LIFE**.

**Your personal contact**
J.M. Voith SE & Co. KG | VZS

Global Business Services HR EMEA

Talent Acquisition Team - Julia Fuchs - Tel. +49 7321 37 3596

Job ID 75222