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Customer Service Back Office Supervisor

vor 3 Monaten


Munich, Deutschland BAXTER Vollzeit

**This is where you save and sustain lives**

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Zur Verstärkung unseres Teams **Customer Service** suchen wir Sie als

**Customer Service Back Office Supervisor (m/w/d)**

mit Sitz in Unterschleißheim (Hybrid-Option), befristet auf ein Jahr.

**Ihre Aufgaben**:

- Disziplinarische Leitung des Back-Office-Teams
- Sicherstellung der täglichen Back-Office-Aktivitäten, einschließlich der Ressourcenplanung
- Aufbau enger Beziehungen zu internen Kunden (z. B. IT, Planung, Lager, Vertrieb, Customer Service Front-Office-Team) sowie externer Lieferanten
- Verantwortlich für Qualitätssicherung /-erhöhung, insbesondere im Ordermanagement
- Vorantreiben der digitalen Transformation im Customer Service

**Ihr Profil**:

- Abgeschlossene kaufmännische Ausbildung
- Mind. 3 Jahre Berufserfahrung im Bereich Customer Service / Vertrieb, wünschenswert in der Pharma-/Medizintechnik-Industrie
- Erfahrung in der Leitung eines Teams
- Service
- und lösungsorientiertes Denken und Handeln
- Sicherer Umgang mit MS Office und CRM-Systemen
- Fließende Deutsch
- und Englisch-Kenntnisse in Wort und Schrift

**Unser Angebot**:
Eine faire Vergütung mit überdurchschnittlichen Sozialleistungen, betrieblicher Altersvorsorge, Aktienplan für Mitarbeitende, 30 Tagen Urlaub plus Sonderurlaub und Zusatzversicherungen ist für uns selbstverständlich.

**Ihr nächster Schritt**:
IND-DACH

**Reasonable Accommodations**

**Recruitment Fraud Notice**

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

097621