French Customer Service Recipe Box Company
vor 4 Wochen
A well-funded independent company, with ambitious plans to expand, our client is looking for a dedicated Customer Care Agent (M/F/d) to join their team.
Our client is a dynamic and fast-growing start-up. On a mission to help families enjoy good food, they believe home cooking is important, so they’ve made it simple. They take the hassle out of planning, shopping and cooking, by delivering weekly meals with the ingredients and recipes ready to cook, so there’s no more ‘what’s for dinner’ panic.
YOUR NEW ROLE
**Requirements**:
- Ensure their French customers queries or complaints are answered with the aim of a first time resolution
- Perform customer engagement calls to existing members
- Achieve KPI’s whilst maintaining excellent quality
- Keep your finger on the pulse with regards to customer happiness and retention; reporting back their thoughts to the wider business.
We'd love to meet someone with
- Strong attention to detail and time management
- Good PC & typing skills
- Excellent written and verbal communication skills in French and in English
- Able to work in a team
- Curious and an eye for improvement
- The ability to go the extra mile
**Benefits**:
- Coffee, tea, ice cream, cereal and fruit provided every single day to keep you fresh
- As many new recipes to test cook as you can handle
- Staff discount on our client´s boxes, also for your family and friends
If you need any assistance please don't hesitate to call Robert on +49 (0) 30 789 59 07 11
Work_in_Berlin Recruitment Agency - Alt Moabit 96B - 10559 Berlin
Art der Stelle: Vollzeit, Teilzeit
Arbeitszeiten:
- Tagschicht
Arbeitsort: Vor Ort
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