Mitarbeiter Customer Service
vor 6 Monaten
**Sie sind aktuell auf Jobsuche?**
Im Rahmen einer Festanstellung sucht Experis Sie als Mitarbeiter Customer Service (gn) in der IT am Standort Berlin.
**Was Sie für Ihren Arbeitsplatz erhalten**:
- Spannende und anspruchsvolle Aufgabenfelder
- Eigenverantwortliche Tätigkeit in einem sympathischen Team
- Berufliche Perspektiven und Weiterbildung
- Einen sicheren und zukunftsorientierten Arbeitsplatz
**Das sind Ihre Aufgaben**:
- Qualifiziertes Erstellen, Bearbeiten und Lösen von Störungen/Anfragen
- Unterstützung der IT-Anwender im Hardware
- und Softwareumfeld (z.B. Windows-Client, Outlook, Intranet, Internet, Hardware und Netzwerk)
- Weiterleitung von spezifischen Problemstellungen an den nachgelagerten Support
- Dokumentation in den entsprechenden Systemen und Wissensdatenbanken
- Nutzung und Pflege der Wissensdatenbank
**Das bringen Sie mit**:
- Abgeschlossene technische Berufsausbildung oder vergleichbare Erfahrung
- Berufserfahrung im IT-Support wünschenswert
- Teamfähigkeit, Zuverlässigkeit und Flexibilität
- Ein sicheres und freundliches Auftreten sowie ausgeprägte Kommunikationsstärke
- 24/7 Schichtbereitschaft
- Deutsch auf Verhandlungssicheren Niveau und sehr gute Englischkenntnisse
**Interessiert?**
Der schnellste Weg zu uns führt über den Bewerben-Button
Wir leben Vielfalt und Chancengleichheit und freuen uns deshalb natürlich über Bewerbungen von Menschen mit Behinderung.
Alle personenbezogenen Formulierungen in der Stellenanzeige sind geschlechtsneutral zu betrachten.
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