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Remarketing Service Representative

vor 4 Monaten


Ismaning, Deutschland Volvo Group Vollzeit

Deutschland

**Stellenbeschreibung**

**Purpose of the Job**

The Remarketing Service Representative (RSR) is responsible to support all processes and activities to manage assets of distressed finance contracts. This includes all activities to locate, to repossess, to store and to administer the final sale of returned vehicles.The RSR is furthermore involved in the tasks to determine Fair Market Values (FMV) of trucks/construction machines and to provide in this regard guidance to other departments like Underwriting.

**Key Responsibilities**
- Assist the Collections Department to locate not voluntary returned trucks/construction machines and to initiate adequate actions to repossess these assets into safe harbour.
- Instruct and liaise with external repossession agencies to repossess trucks/construction machines within appropriate time and to monitor their ongoing activities.
- Deal with situations of vehicles under pledge of third parties and if necessary find with support of the Collections Manager/ Legal workable solutions to get VFS assets released from pledge.
- Prepare all legal documents related to repossessed assets if necessary.
- Liaise with authorities, lawyers, insolvency receivers and other institutions to solve potential conflicts
- Built up market channels and network within own VT/RT/VCE market organizations and external dealers/customers to achieve the best remarketing results
- Instruct transportation companies to transport repossessed trucks/machines into safe harbour (VT/RT/VCE dealerships or other appropriate storage); if needed to support activities to find alternative storage sites.
- Ensure that repossessed trucks will be de-registered from road traffic and that On-Board-Units (OBU) will be removed after repossession.
- Instruct independent experts/appraisers to determine Fair-Market-Value and potential damages
- Review incoming appraisals to ensure that assessments made incl. FMV are sound; followed by a recommendation which remarketing channel to be used in order to achieve the best remarketing price possible to minimize potential VFS losses
- Review incoming invoices for repossession costs (e.g. repossession agencies, legal fees, appraiser, storage fees, de-registration costs etc.) and initiate after approval timely pay-out
- Assists to prepare, refurbish, maintain assets up to the level needed in the most efficient way
- Use TIM-System (Truck Inventory Management) and other VFS Systems to ensure the appropriate management and reporting of returned assets within VFS

**Skills & Education**
- University or equal degree preferred in engineering, Business or Marketing
- Typically, a minimum of 5 - 7 years of experience in sales of financial products and/or commercial vehicles (new or used)
- Ideally, but not a must: experience in trading used trucks/construction machines
- Ideally, but not a must: knowledge of the technical specifications of trucks/constructions machines
- Knowledge in the administration of vehicle financing contracts (Leasing, Mietkauf)
- Knowledge of commercial vehicle and business solution market
- Good knowledge and understanding of the used asset markets
- Good knowledge and understanding of finance modelling and forecasting
- Ability to understand context-specifically implement the VFS EMEA strategy
- Target-driven, self-motivated and willing to take responsibility
- Result-oriented and driven by objectives, while building foundations for long term business relations
- Strong strategic and analytical skills as well as holistic thinking
- Strong communications skills Strong interpersonal skills and ability to interact and influence at all levels both internally and externally
- High standard of professionalism and operate with integrity (The Volvo Way)
- High level of PC skills (MS Excel, PowerPoint)
- Advanced level of English (oral/written)

**Our Offer**
- 30 days of vacation and Mobile Work
- Being part of the digital transformation and recreating the future workplace at VFS
- Work in an international und diverse environment
- Opportunity to take advantage of the extensive training offered by the Volvo Group University

**Über uns**

Die Volvo Group treibt ihren Erfolg durch die Entwicklung modernster Transportlösungen weiter voran. Unsere Produktpalette umfasst Lkw, Busse, Baumaschinen, Energielösungen für Schiffs
- und Industrieanwendungen sowie Finanzierung und Services, die unseren Kunden zu längerer Maschinenverfügbarkeit und höherer Produktivität verhelfen. Die 1927 gegründete Volvo Group will die Zukunft mit ihren nachhaltigen Transport
- und Infrastrukturlösungen mitgestalten. Die führenden Marken und Organisationen der Volvo Group sind geprägt von einer Kultur des Vertrauens, der Leidenschaft, der Leistungsorientierung, des Wandels und des Kundenerfolgs und bieten zahllose Karrieremöglichkeiten.
Bei **Volvo Financial Service**s arbeiten wir gemeinsam an der Gestaltung der Welt, in der wir leben wollen. Als konzerneigener Finanzdienstle