Aktuelle Jobs im Zusammenhang mit Trainer:in / Coach:in Customer Service - Essen - consultY GmbH


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    Exciting Career Opportunity in the Telecommunications IndustryWe are a leading customer-centric company, driven by innovation and a passion for delivering exceptional customer experiences.We welcome individuals looking to make a career change and join our dynamic team.What We Offer:A secure job with an indefinite contract from day one, providing stability...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    Exciting Career Opportunity in the Telecommunications IndustryWe are a leading customer-centric company, driven by innovation and a passion for delivering exceptional customer experiences.We welcome individuals looking to make a career change and join our dynamic team.What We Offer:A secure job with an indefinite contract from day one, providing stability...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    Exciting Career Opportunity in the Telecommunications IndustryWe are a leading customer-centric company, driven by innovation and a passion for delivering exceptional customer experiences.We welcome individuals looking to make a career change and join our dynamic team.What We Offer:A secure job with an indefinite contract from day one, providing stability...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    Exciting Career Opportunity in the Telecommunications IndustryWe are a leading customer-centric company, driven by innovation and a passion for delivering exceptional customer experiences.We welcome individuals looking to make a career change and join our dynamic team.What We Offer:A secure job with an indefinite contract from day one, providing stability...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    Exciting Career Opportunity in the Telecommunications IndustryWe are a leading customer-centric company, driven by innovation and a passion for delivering exceptional customer experiences.We welcome individuals looking to make a career change and join our dynamic team.What We Offer:A secure job with an indefinite contract from day one, providing stability...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    Exciting Career Opportunity in the Telecommunications IndustryWe are a leading customer-centric company, driven by innovation and a passion for delivering exceptional customer experiences.We welcome individuals looking to make a career change and join our dynamic team.What We Offer:A secure job with an indefinite contract from day one, providing stability...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    About UsAt regiocom Customer Care SE, we're passionate about delivering exceptional customer experiences. As a leading provider of innovative solutions, we're committed to quality and reliability.Our CultureWe're a diverse and inclusive team that values teamwork and collaboration. We welcome applicants from all backgrounds and abilities.Job SummaryWe're...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    About UsAt regiocom Customer Care SE, we're passionate about delivering exceptional customer experiences. As a leading provider of innovative solutions, we're committed to quality and reliability.Our CultureWe're a diverse and inclusive team that values teamwork and collaboration. We welcome applicants from all backgrounds and abilities.Job SummaryWe're...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    Become a vital member of our team as a Coffee Advisor, where you will serve as the primary point of contact for our valued customers regarding their favorite coffee products. Your responsibilities will include managing orders and providing assistance with coffee machines, ensuring that our coffee enthusiasts receive exceptional service.What we provide:...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    Become a vital member of our team as a Coffee Advisor, where you will serve as the primary point of contact for our valued customers regarding their favorite coffee products. Your responsibilities will include managing orders and providing assistance with coffee machines, ensuring that our coffee enthusiasts receive exceptional service.What we provide:...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    Are you driven by a passion for innovation and ensuring customer satisfaction? At regiocom Customer Care SE, we pride ourselves on being a frontrunner in the telecommunications sector, recognized for our commitment to quality and dependability. We embrace individuals from diverse career backgrounds.What we offer:- A stable position with an indefinite...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for a Coffee Lifestyle Product. As a key member of our customer care team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.Key...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for a Coffee Lifestyle Product. As a key member of our customer care team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.Key...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    Are you enthusiastic about technological advancements and ensuring customer satisfaction? At regiocom Customer Care SE, we are a prominent player in the telecommunications sector, recognized for our commitment to quality and dependability. We embrace individuals from diverse career backgrounds.What we offer:- A stable position with a permanent contract from...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    Are you enthusiastic about technology and dedicated to delivering exceptional customer experiences? At regiocom Customer Care SE, we pride ourselves on being a frontrunner in the telecommunications sector, recognized for our commitment to quality and dependability. We embrace individuals from diverse career backgrounds.What we offer:- A stable position with...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    Are you driven by customer satisfaction and innovation? At regiocom Customer Care SE, we pride ourselves on being a frontrunner in the telecommunications sector, recognized for our commitment to quality and dependability. What we offer: A stable position with an indefinite contract from the outset.A competitive base salary complemented by an attendance bonus...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    Are you driven by innovation and dedicated to ensuring customer satisfaction? At regiocom Customer Care SE, we pride ourselves on being a frontrunner in the telecommunications sector, recognized for our commitment to quality and dependability. We are open to individuals seeking a career transition.What we offer:- A stable position with an indefinite contract...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    Are you driven by a commitment to innovation and customer satisfaction? At regiocom Customer Care SE, we pride ourselves on being a frontrunner in the telecommunications sector, recognized for our quality and dependability. We are open to candidates from diverse career backgrounds.What we offer:A stable position with an indefinite contract from the outset.A...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    As a Coffee Hero at regiocom Customer Care SE, you will be the primary point of contact for our customers regarding their coffee-related needs.Responsibilities include:Providing exceptional customer service and ensuring customer satisfactionTroubleshooting coffee machines and resolving customer issuesParticipating in coffee tastings to enhance product...


  • Essen, Nordrhein-Westfalen, Deutschland regiocom Customer Care SE Vollzeit

    As a Coffee Hero at regiocom Customer Care SE, you will be the primary point of contact for our customers regarding their coffee-related needs.Responsibilities include:Providing exceptional customer service and ensuring customer satisfactionTroubleshooting coffee machines and resolving customer issuesParticipating in coffee tastings to enhance product...

Trainer:in / Coach:in Customer Service

vor 4 Monaten


Essen, Deutschland consultY GmbH Vollzeit

Unser Kunde gehört weltweit zu den führenden Anbietern im Bereich Credit Management Service mit mehr als 10.000 Mitarbeitern in 25 Ländern. Im Zuge der weiteren Expansion in einer zukunftssicheren Branche suchen wir Sie in Essen als Trainer: in / Coach: in für das Customer Service Center.

Aufgaben
- Entwicklung und Durchführung von individuellen Schulungskonzepten mit Fokus auf Kommunikation und Fachwissen
- Optimierung, Weiterentwicklung und Controlling von komplexen Arbeitsprozessen
- Erstellen und Optimieren von Coachingkonzepten sowie individuelle Durchführung von Coachingmaßnahmen zur kontinuierlichen Weiterentwicklung der Mitarbeiter\*innen
- Begleitung neuer Mitarbeiter: Innen während der gesamten Einarbeitungsphase und Unterstützung der neuen Kolleg\*innen als Mentor mit einem stets offenen Ohr
- Enge Zusammenarbeit mit den Kollegen\*innen des Stabsteam
- Mitarbeiter an nationalen und internationalen Projekten

Qualifikation
- Abgeschlossene Ausbildung und/oder vergleichbare Erfahrung als Trainer\*in oder Coach in einem Contact-/Service-Center
- Spaß an der Vermittlung sowie der Aus
- und Weiterbildung von Mitarbeiter\*innen
- Erfahrung in der Konzeption und Durchführung von Trainingsmaßnahmen und Coachings
- Souveränes und kommunikationsstarkes Auftreten sowie eine selbstständige und ergebnisorientierte Arbeitsweise
- vorzugsweise Erfahrungen im Mahnwesen
- gerne auch Quereinsteiger aus ähnlichen Bereichen oder Berufsanfänger
- sehr gute Anwenderkenntnisse in MS-Office

**Benefits**:

- einen unbefristeten Arbeitsvertrag
- Ein 13. Gehalt sowie einen Jahresbonus
- Betriebliche Altersvorsorge
- Monatliche Einkaufsgutscheine
- Home Office Option
- Gleitzeit
- Einen krisensicheren Arbeitsplatz
- Gute Anbindung an die öffentlichen Verkehrsmittel
- Flache Hierarchien mit einer Du-Kultur
- sehr gute Weiterbildungs
- und Entwicklungsmöglichkeiten
- u.v.m.

Sie sind interessiert oder haben noch Fragen?

Dann schicken Sie mir Ihre Bewerbungsunterlagen per E-Mail oder rufen Sie mich gerne an. Ich freue mich auf das Gespräch mit Ihnen

consultY GmbH

Die consultY GmbH ist Ihr Partner für qualitativ hochwertige Personalberatung in den Bereichen IT/Neue Medien, Sales & Customer Service. Dank langjähriger Kompetenz und Erfahrung in der Auswahl und Entwicklung von Mitarbeitern, können wir Ihnen exzellente Branchenerfahrung und ein umfangreiches Netzwerk bieten - national als auch international. Mit der consultY GmbH haben Sie die geballte Erfahrung an Ihrer Seite sowie einen innovativen und vertrauenswürdigen Spezialisten.

Aus Gründen der Vereinfachung verwenden wir teilweise ausschließlich die maskuline Form und meinen und wertschätzen damit explizit auch alle anderen Menschen.

Wir bewerten alle Bewerberinnen und Bewerber nach ihrer Qualifikation - unabhängig von ethnischer und sozialer Herkunft, Alter, Geschlecht, sexueller Identität, Religion, Weltanschauung oder eines Handicaps.