Field Application Specialist
vor 2 Monaten
**Your mission**:
- Customer Interaction: Address inquiries, guide on device usage, and troubleshoot to enhance satisfaction.
- Technical Training & Project Execution: Lead sessions on equipment and best practices, manage technical projects.
- Content Development for Thought Leadership: Produce white papers, stories, and webinars to position our brand as an industry leader.
- Collaborative Efforts: Develop support materials with sales and technical teams, coordinate scientific publications.
- Feedback Implementation: Relay customer feedback for product development and improvement.
- Support Service Enhancement: Create packages to increase customer satisfaction and sales.
- B2B Business Development: Forge and nurture relationships with business clients, understand their needs, and tailor solutions to drive mutual growth.
**Your profile**:
- Strong presentation skills and ability to lead training with large groups of people in diverse environments
- Strong technical background, university degree in life sciences with focus on food, feed, nutrition, analytics, health
- Good knowledge of communication and active listening
- Passionate problem solver with business understanding
- Strong knowledge of current products
- Excellent client-facing skills
- Ability to effectively juggle multiple projects/assignments at one time and deliver high quality results in a timely fashion
- Ability to work in an environment where priorities and tasks may change quickly
- Determined and passionate about quality, efficiency, and customer focus
- Strong analytical skills
- Excellent communication skills and strong attention to detail
- Sensitive to customer relations and cultural differences
**About us**:
At BioAnalyt, we are committed to fundamentally transforming nutrient measurement. With our passionate team of nearly 30 people, we are renowned for our groundbreaking portable devices that bring nutrient analysis out of the lab and directly into people's hands. We are driving a shift in the food fortification industry and setting new standards in global nutrition.
Together with world-class organizations, universities, and local businesses, we aim to simplify nutrient testing for food and in the body.
Our innovations have not gone unnoticed. As leaders in this field, we are known for our commitment to quality and our dedication to improving nutrition.
We are looking for passionate doers ready to embark on our mission-oriented journey. If you want to create meaningful solutions and drive real change, you are in the right place
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