Service Manager
Vor 7 Tagen
Service Manager – High-Tech Capital Equipment We are partnering with a global high-tech equipment manufacturer to appoint an experienced Service Manager to lead their EMEA service organisation. In this role, you’ll take responsibility for a team of around 20 people across EMEA, including on-site customer teams, field service engineers, and technical support specialists. The immediate priority is to raise the standard of technical support, improve responsiveness, and ensure customers feel fully supported throughout the life cycle of their systems. What you’ll be doing Leading, coaching and developing a diverse service team across multiple countries and customer sites. Enhancing the performance and capability of the technical support function, ensuring fast response times and effective communication. Managing field service activities including installations, upgrades, repairs and issue resolution. Building strong relationships with major customers and acting as their escalation point when needed. Ensuring service tasks and system deliveries are completed on time and to a high standard. Coordinating technical resources during system preparation, installation and post-delivery phases. Overseeing after-sales activities such as service contracts, upgrades, complaints and warranty work. Improving key service metrics including uptime, mean time to repair and planned downtime. Supporting the wider business by helping to refine processes, reporting structures and departmental planning. Preparing capability, training and development plans based on service team performance and future needs. Travelling occasionally to customer sites. What we’re looking for A proven people manager with experience leading technical service or support teams (ideally 10+ people). Background in capital equipment, automation systems or other complex machinery Technical understanding of PLC-based systems, vacuum technology, pumps, valves, flow controllers or similar. Comfortable working with demanding customers and able to build trust quickly. Strong operational awareness with experience improving service KPIs such as uptime, MTTR and response times. Confident in developing and coaching less-experienced technical support staff. Empathetic leadership style combined with a focus on quality and accountability. Excellent English communication skills; German is not required (training can be provided). A technical degree (engineering, physics or similar) is an advantage but not mandatory. Why this role will appeal to you You’ll be joining a globally recognised leader in advanced equipment for next-generation manufacturing. The company has a strong market position and plays a key role in the growth of emerging technologies. You’ll have the opportunity to shape and elevate a service organisation during a key period of development. A genuinely international, English-speaking team with a supportive and collaborative culture. Based in a region known for its great quality of life, excellent transport links, and mix of German, Dutch and Belgian cultural influences.
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Technical Services Manager
vor 2 Wochen
Westfalen, Deutschland Arup Deutschland GmbH VollzeitAs our Technical Director Energy you will be leading our Energy infrastructure related activities in Germany. Further develop and support our energy business offerings, provide technical leadership, proactively identify new business opportunities, and build strong relationships with local clients. You will be based in Berlin, Dusseldorf, Munich or...
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Technical Services Manager
vor 2 Wochen
Westfalen, Deutschland Arup Deutschland GmbH VollzeitAs our Technical Director Energy you will be leading our Energy infrastructure related activities in Germany. Further develop and support our energy business offerings, provide technical leadership, proactively identify new business opportunities, and build strong relationships with local clients. You will be based in Berlin, Dusseldorf, Munich or...
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SAP IS-U Project Manager
vor 4 Wochen
Westfalen, Deutschland Trillion VollzeitStart Date: December 2025 Duration: Until June 2027 (extension very likely) Location: Hybrid – mix of remote and on-site in Project Overview: Our client is undertaking a large-scale S/4HANA transformation programme within the utilities sector. The project focuses on the migration of customer service and market communication processes into the new S/4HANA...
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Manager Dienstleistungen
vor 2 Wochen
Westfalen, Deutschland KPMG Deutschland VollzeitPrfungsleiter Wirtschaftsprfung - Financial Services (w/m/d) Join to apply for the Prfungsleiter Wirtschaftsprfung - Financial Services (w/m/d) role at KPMG Deutschland Prfe gemeinsam mit Deinem Team aus dem Bereich Financial Services Jahres- und Konzernabschlsse nach nationalen und internationalen Rechnungslegungsgrundstzen, insbesondere fr Banken,...
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Manager Dienstleistungen
vor 2 Wochen
Westfalen, Deutschland KPMG Deutschland VollzeitPrfungsleiter Wirtschaftsprfung - Financial Services (w/m/d) Join to apply for the Prfungsleiter Wirtschaftsprfung - Financial Services (w/m/d) role at KPMG Deutschland Prfe gemeinsam mit Deinem Team aus dem Bereich Financial Services Jahres- und Konzernabschlsse nach nationalen und internationalen Rechnungslegungsgrundstzen, insbesondere fr Banken,...
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Area Manager Building Maintenance
Vor 6 Tagen
Nordrhein-Westfalen, Deutschland STRATEGY & ACTION International GmbH VollzeitMit über 30 Jahren Erfahrung im Bereich technischer Dienstleistungen ist EMALEC ein europaweit agierendes Unternehmen mit Hauptsitz in Frankreich. Als Teil einer dynamisch wachsenden Unternehmensgruppe betreut EMALEC renommierte Kunden aus Industrie, Handel und Dienstleistung in den Bereichen Wartung, Instandhaltung, Elektrotechnik und Facility...
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Area Manager Building Maintenance
Vor 5 Tagen
Gronau (Westfalen), Deutschland STRATEGY & ACTION International GmbH VollzeitMit über 30 Jahren Erfahrung im Bereich technischer Dienstleistungen ist EMALEC ein europaweit agierendes Unternehmen mit Hauptsitz in Frankreich. Als Teil einer dynamisch wachsenden Unternehmensgruppe betreut EMALEC renommierte Kunden aus Industrie, Handel und Dienstleistung in den Bereichen Wartung, Instandhaltung, Elektrotechnik und Facility...
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Area Manager Building Maintenance
Vor 7 Tagen
nordrhein-westfalen, Deutschland STRATEGY & ACTION International GmbH VollzeitMit über 30 Jahren Erfahrung im Bereich technischer Dienstleistungen ist EMALEC ein europaweit agierendes Unternehmen mit Hauptsitz in Frankreich. Als Teil einer dynamisch wachsenden Unternehmensgruppe betreut EMALEC renommierte Kunden aus Industrie, Handel und Dienstleistung in den Bereichen Wartung, Instandhaltung, Elektrotechnik und Facility...
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Area Manager Building Maintenance
Vor 7 Tagen
Nordrhein-Westfalen, Deutschland STRATEGY & ACTION International GmbH VollzeitMit über 30 Jahren Erfahrung im Bereich technischer Dienstleistungen ist EMALEC ein europaweit agierendes Unternehmen mit Hauptsitz in Frankreich. Als Teil einer dynamisch wachsenden Unternehmensgruppe betreut EMALEC renommierte Kunden aus Industrie, Handel und Dienstleistung in den Bereichen Wartung, Instandhaltung, Elektrotechnik und Facility...
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Sap Projektleiter
vor 4 Wochen
Westfalen, Deutschland Trillion VollzeitLocation: Hybrid – mix of remote and on-site in Project Overview: The project focuses on the migration of customer service and market communication processes into the new S/4HANA environment, while ensuring smooth integration with Salesforce . We are looking for an experienced SAP IS-U professional with strong project management skills to...
